Nurse Manager - Outpatient - New Jersey Region

Voorhees, NJ, US, 08043

​Location: LOC_VOOR1014-Voorhees Specialty Care 

Req ID: 222901

Shift: Rotating

Employment Status: Regular - Full Time 


Seeking Breakthrough Makers   

Children’s Hospital of Philadelphia (CHOP)—named America’s 2022 Best Large Employer by Forbes—offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. 


CHOP’s Commitment to Diversity, Equity, and Inclusion 

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. 

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply. 

Job Summary

In partnership with Ambulatory leadership, provide strategic leadership to nursing staff in all areas of responsibility in order to assure delivery of safe, efficient, cost effective, nursing care to patient/families.  The nurse manager will work collaboratively with a second nurse manager, Ambulatory Nursing, to provide leadership for the Care Network, Primary Care, Specialty Care Centers and Specialty Care Practices in both PA and NJ.

Job Responsibilities

  • Establishes and maintains effective collaborative partnerships with ambulatory leadership (directors, managers, medical directors) with the goal of improving patient care and safety.
  • Establishes a strategy that focuses on the changing need of clinical practice in the ambulatory network. Aligns that strategy with the nursing department and overall hospital strategy.
  • Partners with the ambulatory medical leadership to identify and review patient safety issues. Is accountable for the RCA or ACA process in response to a safety event. 
  • On an ongoing basis is present in the ambulatory environment, including rounding in all ambulatory sites. Communicates any observations or findings from those rounding experiences to the site manager/director for that area.
  • Provides leadership for the ambulatory nursing leadership group (Lead Nurses). Communicates any updates and clinical practice changes in a timely fashion. Leads monthly ambulatory nursing (Lead Nurse) meetings.
  • Establishes an environment of shared decision making. Sets a standard for nursing and inter-professional shared governance.
  • Sets a standard for the orientation process for all clinical staff in the ambulatory network. Partners with the practice managers and directors on retention strategies.
  • Participates/collaborates to identify annual clinical area based quality improvement initiatives that result in a measurable impact on quality, cost and resource utilization 
  • Leads interdisciplinary clinical initiatives to reach optimal clinical outcomes while preserving and/or improving quality and decreasing cost.
  • Creates an environment which is blame free, a spirit of appreciative inquiry. Promotes team building and colleague development
  • Fosters an environment of professional development for all staff in the network. 
  • Represents Ambulatory Nursing Leadership at a variety of venues including: Nurse Manager meeting, DON/NM meeting, and Patient safety Committee, Unit Leader Partners.

Required Licenses, Certifications, Registrations

RN - PA & NJ (Current License)

Required Education and Experience

Required Education: Graduation from an ACEN and/or CCNE accredited school of nursing or college. Master’s Degree in Nursing, Business, or Management required. Either undergraduate or graduate degree must be in nursing.


Required Experience:

  • Three – five years of progressive leadership experience.
  • Demonstrated skills in human relations, human & material resource management.
  • Evidence of ability to provide exceptional clinical and administrative nursing leadership.

Additional Technical Requirements

  • Demonstrates high standards of professionalism by maintaining professional image in all activities.
  • Ability to be present in the ambulatory setting for a minimum of 60% of required work hours.  Additional 40% of time will be dedicated to meetings and required follow-up.
  • Critical thinking/analytic abilities/problem solving skills.
  • Short and long term planning and organizational skills.
  • Excellent verbal and written communication skills.
  • Ability to influence/Change agent.
  • Conflict management.
  • Adaptability.
  • Self-motivation, goal oriented.
  • Colleague development.
  • Organizational sensitivity, resiliency and flexibility.


Computer Competency

  • Basic use of a computer (mouse, keyboard, printer, USB ports).
  • Basic use of Microsoft Office (Word processing, spreadsheets, presentations and Skype).
  • Web browsing, intranet search, document access.
  • Use of shared network file space.
  • Basic use of patient facing technology. (e.g. IV pumps, point of care devices, CR monitors).
  • Navigation and use of clinical communication systems.


Information Literacy

  • Determines the nature and extent of clinical information needed and uses the appropriate technology to access it.
  • Accesses needed information effectively and efficiently.
  • Evaluates information and its sources critically and appropriately incorporates it into clinical practice.
  • Evaluates outcomes of the use of information.


Information Management Literacy

  • Navigation of the electronic health record system.
  • Ability to locate and review specific patient data in various clinical information systems.
  • Effectively uses clinical decision support tools.
  • Understands policies and procedures, confidentiality, security, and privacy regulations regarding the use of clinical information systems.
  • Ability to collect clinical data using quality improvement tools.

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community.  As a condition of employment, professionals working onsite—at any CHOP location, for any portion of time—must be vaccinated for COVID-19. Learn more. 

CHOP also requires employees who work in patient care buildings to receive an annual influenza vaccine. Employees may request exemptions for valid religious and medical reasons.  Start dates may be delayed until candidates are immunized or exemption requests are reviewed.  

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Nearest Major Market: Philadelphia

Job Segment: Nurse Management, EMR, Patient Care, Information Systems, Nursing, Healthcare, Technology