Clinical Support Associate - SATS

Voorhees, NJ, US, 08043

Job Type: 

S-VOOR1014 - Voorhees Specialty Care Req ID: 26668

Shift: Days

Employment Status: AF - Active - Regular - Full Time 

Job Summary

The Clinical Support Associate (CSA) performs delegated clinical and administrative duties in a medical support role within their scope of practice and consistent with their education, training, and experience. This position does not permit the administration of any medications.

Job Responsibilities

Clerical Duties:

  • Performs assigned clerical duties including but not limited to registration, scheduling, answering telephones, chart preparation, and patient appointment confirmations.
  • Enters hospital charges for studies performed.


Clinical Duties:

  • Facilitates the provision of care to patients and families by accurately documenting clinical information as per National Patient Safety Goals and CHOP Departmental Policies.
  • Uses an age appropriate approach to obtain physical measurement which includes heights, weights, blood pressures, head circumference, temperatures, pulse, respiratory rate, and documents according to department standards.
  • Performs basic laboratory tests on the premises within POCT standards, maintains refrigerator and QC logs.
  • Collects and prepares laboratory specimens which may include phlebotomy, according to health system standards.
  • Performs EKG testing, Holter Monitor placement, hydrogen breath test, orthopedic casting.
  • Cleans and sterilizes medical instruments using health system standards.
  • Utilizes infection prevention and control procedures according to health system policy
  • Stocks patient examination rooms.
  • Cleaning and disinfection of medical devices and equipment. This may include pre-cleaning, low level disinfection, high level disinfection and or sterilization.
  • Must successfully complete: on line training; initial competency training, initial competency return demonstration and annual competency test and return demonstration. Compiles with standards set forth by all applicable regulatory agencies and CHOP policies and procedures.
  • Maintains patient areas while assuring compliance standards set forth by regulatory agencies.
  • Manages supplies and equipment in a fiscally responsible manner.
  • Recognizes and respects cultural diversity while being sensitive to the individual’s ability to communicate.
  • Prioritizes and performs multiple tasks.
  • Floats to other areas as needed.


Computer Skills:

  • Demonstrates health care informatics competency in order to manage patient care, outcome data and current and emerging health care technology.
  • Basic computer competency, including the effective use of patient care devices, computers, computer software programs such as e-mail and word processing programs.
  • Information literacy, including the effective use of the intranet and internet to find electronic resources for patient care.
  • Information management skills, including the effective use of the electronic health record and clinical information systems.
Required Licenses, Certifications, Registrations
CPR (90 days)
Required Education and Experience

Required Education: High School/GED. Graduate of an accredited Medical Assistant Program. 


Required Experience: One year of work experience, preferably in medical office setting

Preferred Education, Experience & Cert/Lic

Preferred Licenses/certificates/registrations: AAMA Certified Medical Assistant (CMA) or American Medical Technologist / Registered Medical Assistant (RMA) highly preferred.

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products or nicotine in any form and a negative nicotine screen (the latter occurs after a job offer).

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 

Phone: 866-820-9288




Nearest Major Market: Philadelphia

Job Segment: Clinic, Medical Technologist, Orthopedic, Medical, Information Systems, Healthcare, Technology