Systems Analyst II

Philadelphia, PA, US, 19107

Job Type: 

1300 MKT - Wanamaker Building Req ID: 28663

Shift: Days

Employment Status: AF - Active - Regular - Full Time 

Job Summary

The Systems Analyst II will join the Financial and Administrative Applications team within Information Services. This intermediate position is responsible for performing operational duties including incident management, patch management, enhancements, and upgrades across various customers while also meeting operational metrics and SLAs. 

Job Responsibilities

1.    Performs operational support, maintenance and system configuration as defined in departmental operating procedures.
2.    Identifies, analyzes and resolves data and system issues of intermediate complexity.
3.    Works independently in support of team initiatives.
4.    Gathers requirements, develops specifications prepares documentation.
5.    Develops, validates and executes comprehensive test plans.
6.    Performs 24/7 on call support if applicable.
7.    Communicates effectively with clients and colleagues.
8.    May be required to travel to/from and work in the various CHOP locations, including patient care areas.
9.    Understand and comply with all enterprise and IS departmental information security policies, procedures and standards.
10.    Support the integration of information security in the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CHOP information.
11.    Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.

Job Responsibilities (Continued)

Independently or with cross functional teams:
•    Installing and configuring 3rd party systems
•    Planning and undertaking scheduled maintenance and upgrades
•    Investigating, diagnosing and solving server/computer software and hardware faults
•    Provide solutions to complex problems involving operational support of 3rd party systems
•    Meet deadlines and commitments in a fast past environment

Required Education and Experience
  • Certifications commensurate with job role

Required Education: Bachelors of/in Computer Science, Information Systems, Business, or other Health Care related field


Required Experience: Relevant experience (1-3 years) within a healthcare environment. Relevant Information Systems analyst experience  (1-3 years)

Additional Technical Requirements

•    Excellent communication and teamwork skills.
•    Vendor management and customer management skills.
•    Intermediate critical thinking, problem-solving and troubleshooting skills.
•    Proficient skills in Microsoft Office products.
•    Basic ability to facilitate meetings
•    Basic documentation skills

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products or nicotine in any form and a negative nicotine screen (the latter occurs after a job offer).

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 

Phone: 866-820-9288




Nearest Major Market: Philadelphia

Job Segment: Systems Analyst, Medical, Information Systems, Patient Care, Computer Science, Technology, Healthcare