Surgery Scheduler - Division of Orthopedic Surgery - Children's Surgical Associates

Philadelphia, PA, US, 19104

Job Type: 

Req ID: 26644

Shift: Days

Employment Status: AF - Active - Regular - Full Time 

Job Summary

The Surgical Scheduler will need to plan and facilitate scheduling of surgeries to optimize patient flow and physician utilization of OR time; schedule related tests; coordinate pre-procedure visits with the Anesthesia Resource Center. Verifies insurance eligibility and initiate pre-certification process.


Job Responsibilities
  • Conducts interview with the patient and family in person or over the phone to schedule surgery by utilizing surgical block time efficiently and in accordance with divisional procedures.
  • Manages OR utilization by maximizing OR time and releasing unused OR block time in a timely fashion
  • Prepare charts and weekly OR schedule in a timely manner including all necessary clinical paperwork, ensuring electronically signed consent is in EPIC or scanning paper consent and all clinical information pertaining to the surgery into EPIC, obtaining clearances prior to surgery and other tasks assigned by the division.
  • Obtains all pertinent data for pre-certification; responds to Pre-Cert department’s request for additional clinical information including photos, letters of medical necessity, visual field results, etc. 
  • Schedules post-operative appointment and ensures families receive pre-surgical information packet.
  • As necessary, obtains medical clearances prior to surgery and scans all clinical information pertaining to the surgery into EPIC.
  • Ensures surgical portions of physicians’ calendars are updated in Outlook, and notifies secretaries and staff members to ensure schedule accuracy.  Releases unused OR time in a timely fashion.
Job Responsibilities (Continued)
Job Responsibilities (Continued)
Required Licenses, Certifications, Registrations
Required Education and Experience

Required Education: High School/GED

Required Experience: Minimum two to three years customer service experience in a medical office setting with knowledge of surgical procedures, medical insurances, copay collection, referral procedures medical terminology, ICD10 and CPT coding. Registration, scheduling and EMR experience required.  


Preferred Education, Experience & Cert/Lic

Preferred Education: Associate’s or Bachelor’s degree.

Additional Technical Requirements
  • Ability to multitask, work closely and maintain relationships with multiple hospital disciplines, work accurately and congenially under stress.
  • Must be detail oriented, reliable, and flexible, maintain confidentiality and demonstrate excellent organizational skills. 
  • Skill in answering the telephone in a pleasant and helpful manner. 
  • Ability to communicate clearly and concisely verbally and in writing.
  • Ability to read, understand and follow oral and written instruction.

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.


Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products or nicotine in any form and a negative nicotine screen (the latter occurs after a job offer).


Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.


Denise Cundo
Human Resources Manager

Children's Surgical Associates





Nearest Major Market: Philadelphia

Job Segment: Orthopedic, Surgery, Medical, EMR, Medical Technologist, Healthcare