Senior IT AV Specialist

Philadelphia, PA, US, 19104

Job Type: 

Req ID: 25620

Shift: Days

Employment Status: AF - Active - Regular - Full Time 

Job Summary

This role will plan, configure, oversee, implement, and integrate audio-visual and simulation education equipment/systems and provide related IT technical support and project management.

Job Responsibilities

Provide IT technical support and project management

  • Provide IT technical support and related project management for telemedicine, simulations, videos, reviews, learning management systems and integrations.
  • Solicit, organize, schedule, and conduct site visits, systems evaluations, informatics reviews, exchange/observerships and training.
  • Manage IT operations including policies/procedures development, procurement, infrastructure, data capture, migration tools, and related techniques and strategies.
  • Manage system design, scheduling, repair and maintenance.
  • Conduct capacity planning and scheduling including strategic planning of advanced learning spaces, and telemedicine suite/stations.
  • Conduct video editing, production and graphic design.


Manage IT audio visual equipment, resources and supplies

  • Configure, operate, maintain and provide technical support for audiovisual systems, including multimedia systems, manikins, cameras (analog / digital), audio recorders/mixers, converters, monitors, projectors and video debriefing technology.
  • Lead the setup, operation and breakdown of AV, simulators and related equipment.
  • Maintain and update equipment inventory database.
  • Conduct routine equipment maintenance, inventory and updates and interface with equipment manufacturers as required.
  • Evaluate equipment and identify opportunities for improvement and integration.
  • Detect, diagnose and resolve related issues including AV, PC, technical, hardware / software, connectivity, and compatibility issues.
  • Coordinate installation of software and hardware upgrades.


Manage data and database development

  • Organize data capture, technology integration, and formatting for analysis and reviews
  • Manage data migration tools, techniques and strategies.
  • Develop policies and procedures to ensure HIPAA compliance.
  • Maintain high-level security, data/information collection, analysis, and reporting.


Act as technical representative, resource, consultant, and/or intermediary

  • Respond to the needs and questions of the user community including administration, public relations, development, education and clinical departments.
  • Establish and maintain internal / external relationships including with stakeholders, resources, vendors, project managers, network engineers and risk management.
  • Analyze challenges including client and workgroup / project team identified issues.
  • Serve as a lead to implement installation, customization, and integration plans.
  • Collaborate to provide implementation estimates and develop overall solution plans.
  • Collaborate on improving patient safety and streamline operations including to help develop clinical solutions to improve outcomes, optimize processes, and reduce costs.
  • Provide technical consultation on the purchase, use, installation and integration of audiovisual and technology/equipment and systems.
  • Stay current with simulation and audiovisual technologies.

Required Education and Experience

Required Education: Technical diploma


Required Experience: Three (3) years of film production, telemedicine, audiovisual or simulation technology experience.

Preferred Education, Experience & Cert/Lic

Preferred Education: Bachelor’s Degree in computer science, information science/technology/systems, film / audiovisual production


Preferred Experience: Five (5) years of film production, telemedicine, audiovisual or simulation technology experience.


Previous experience in a healthcare related environment.


Preferred Licenses/certificates/registrations: Film / Audiovisual Production Certification or Credentials

Additional Technical Requirements

  • Advanced proficiency with audiovisual equipment and editing.
  • Intermediate proficiency with web-based electronic data capture tools (RedCap)
  • Intermediate proficiency with database software (Microsoft Access)
  • Intermediate knowledge of cloud-based technologies and services.
  • Intermediate knowledge of network administration and systems.
  • Strong verbal and written communications skills
  • Strong critical thinking / problem-solving skills
  • Strong interpersonal skills
  • Strong organizational skills
  • Strong time management skills
  • Strong customer service skills
  • Strong project management skills
  • Strong conflict resolution skills
  • Ability to work independently with minimal supervision
  • Ability to collaborate with stakeholders at all levels
  • Ability to be on-call to trouble shoot and resolve problems

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products or nicotine in any form and a negative nicotine screen (the latter occurs after a job offer).

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 

Phone: 866-820-9288




Nearest Major Market: Philadelphia

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