Resource Coordinator II - 62039

Philadelphia, PA, US, 19146

Location: LOC_ROBERTS-Roberts Ctr Pediatric Research 

Req ID: 94492

Shift: Days

Employment Status: Regular - Full Time 

Job Summary

Provide research-oriented administrative support for a group of research investigators and their teams. He/she will coordinate significant internal and external communications, projects and meetings, make travel arrangements and otherwise provide broad support for investigators in carrying out the administrative aspects of their research program.  Must be highly organized and able to meet deadlines, work on several projects at once and understand the concepts in the work performed. Must manage difficult situations with skill, patience, and diplomacy. Requires independent judgment and the ability to work collaboratively as part of a team. This role will work with both The Center for Pediatric Clinical Effectiveness (CPCE) and PolicyLab at The Children’s Hospital of Philadelphia (CHOP) Research Institute.

CPCE is a pediatric research center dedicated to discovering and sharing knowledge about best practices in pediatric care by facilitating, organizing and centralizing the performance of clinical effectiveness research. CPCE’s multidisciplinary team facilitates, organizes, and centralizes the conduct of clinical effectiveness research to help determine the best ways to prevent, diagnose, and treat pediatric illness. We are a group of clinicians, biostatisticians, researchers, and public health experts that work to improve the quality of care delivered to children.

PolicyLab a pediatric research center with the mission of achieving optimal child health and well-being by informing program and policy changes through interdisciplinary research. PolicyLab researches, develops, and implements evidence-based solutions that are responsive to community needs and relevant to child health policy priorities. At PolicyLab, our experience caring for children and families informs our “evidence to action” approach to improving children's health.

Job Responsibilities

Clinical / Program Coordination

  • Coordinate and track complex clinical, program or research activities.
  • Serve as the main point of contact for activities and projects.
  • Organize, monitor and assist with the review, editing and submission of documentation including grants, manuscripts, galleys, proofs, articles, publications and presentations.
  • Facilitate the maintenance and improvement of protocols and processes.
  • Assist with financial functions including budgets, reimbursements, invoices, expenses, purchase orders, renewals, funding, variances and financial reports.
  • Maintain systems, databases, procedures, and websites for records and reporting.
  • Maintain program metrics and related tools and regularly reports results.
  • Coordinate information collection, compilation and dissemination as required.


Administrative Support

  • Prepare and coordinate for meetings, interviews, committees, conferences and calendars including schedules, travel, agendas and minutes.
  • Prepare presentations, letters, reports, memoranda, and related materials.
  • Assist in message creation and development including website content, fact sheets, correspondences, emails, lectures, social media posts and other formats.
  • Track and manage materials and inventory, and coordinate supply purchasing
  • Other duties and administrative support projects as required.

Job Responsibilities (Continued)

Job Responsibilities (Continued)

Required Licenses, Certifications, Registrations

Required Education and Experience

Required Education: High School Diploma / GED.


Required Experience:

  • Three (3) years of research, coordination or administrative experience.

Preferred Education, Experience & Cert/Lic

Preferred Education: Bachelor’s degree


Preferred Experience:

  • Five (5) years of research, coordination or administrative experience.
  • Three (3) years of experience in a healthcare related environment.

Additional Technical Requirements

  • Basic knowledge of medical terminology and protocols
  • Basic knowledge of HIPAA regulations
  • Intermediate proficiency with electronic medical record software (EPIC)
  • Advanced proficiency with word processing software (Word)
  • Intermediate proficiency with presentation software (PowerPoint)
  • Intermediate proficiency with spreadsheet software (Excel)
  • Excellent verbal and written communications skills
  • Excellent customer service skills
  • Excellent interpersonal skills
  • Strong time management skills
  • Strong organizational skills
  • Solid conflict resolution skills
  • Ability to work independently with minimal supervision
  • Ability to maintain confidentiality and professionalism
  • Ability to collaborate with stakeholders at all levels

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products.

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

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Philadelphia, PA 19146 




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