Portfolio Leader - Emerging Technology and Digital Innovation

Philadelphia, PA, US, 19107

Job Type: 

1300 MKT - Wanamaker Building Req ID: 27448

Shift: Days

Employment Status: AF - Active - Regular - Full Time 

Job Summary

The Portfolio Leader for Emerging Technology and Digital Innovation is a strategic and operational role responsible for the strategy, program management, communication, education, and delivery of emerging technology products and services that can be leveraged across the enterprise.  The Portfolio Leader for Emerging Technology and Digital Innovation adopts the digital enablement framework.  The portfolio leader serves as an influential business leader and change agent, exercising strong communications and collaboration skills that support an integrative matrix-based organizational model.  The portfolio leader leads and motivates cross-functional, interdisciplinary teams to achieve tactical and strategic goals.  The portfolio leader maintains up-to-date knowledge of technology products, cloud services, process automation capabilities, industry trends, emerging technologies, standards, benchmarking and implementation best practices.


This position has high interaction and visibility with front-line Hospital management, senior IS leaders, clinical champions, patient/family relations, corporate services, research institute, government affairs, CHOP affiliates, and IS leadership to:

  • Develop, maintain, improve and measure strategy execution for the Emerging Technology Portfolio.
  • The Emerging Technology and Digital Innovation portfolio will track and trend advances in process, system, and device technology to extend the ability for CHOP to leverage digital platforms easily and seamlessly for a wide variety of business cases.  Expertise in programs and processes that will extend the digital reach of CHOP with technologies such as: 
    • Artificial Intelligence and Machine Learning
    • Modern Cloud technologies and quantum computing
    • Data Visualization tools
    • Collaboration and Self-service tools
    • Virtual / Augmented reality  
    • Mobile Technologies 
    • Telehealth, Population Health, and predictive analytics
  • The responsibilities include gathering market intelligence, product definition, business models, product design, delivery and value capture
  • Coordinate/oversee product development, launch and scale with resource teams, baseline and report performance 
  • Forge internal and external partnerships to influence outcomes
  • Champion organizational change to adopt consumer driven design principles



The scope for this position includes having responsibility for:

  • Curating emerging technologies and digital innovation strategic imperatives and systematically updating the overarching vision to continuously align with the CHOP strategy and enterprise plan with the goals of:
    • Enhancing adoption of emerging technologies and digital innovation throughout IS and enterprise
    • Simplifying CHOP’s architecture and platform design to be nimble and flexible
    • Deliver intuitive, consumer driven products, services and workspaces  
    • Digitally improving collaboration and effectiveness throughout enterprise
    • Enhancing workforce engagement
Job Responsibilities

1. Strategic Thinking and Leadership

  • Provide overall direction and management of the scope, timing, budget and delivery of the Emerging Technology and Digital Innovation Portfolio such as planning, partnering with shared resources across departments, implementation, optimization and enhancements, and services offerings.  Manage relationships across multiple departments.  
  • Lead efforts to develop the strategy for the respective Emerging Technology and Digital Innovation portfolio at CHOP and supporting roadmap in close collaboration with executive management, business leaders, clinical leaders, operational leaders, administrators, and key staff. Take accountability for execution of the strategy.
  • Participate in CHOP IS strategic and enterprise planning activities.  Ensure alignment with organizational goals & objectives.
  • Communicate the linkage of organizational vision and strategies to the cross functional teams.
  • Develop and provide data for strategic planning processes and resources and measure progress.


2. Workforce Planning and Management

  • Interview and contribute to the addition of qualified applicants to the Emerging Technology and Digital Innovation team. 
  • Facilitate an environment in which all employees are encouraged and supported so that they perform at their highest level.  Contribute to departmental performance management processes so that each team member receive ongoing feedback and developmental coaching.  Collaborate with the leaders, project managers and staff to maintain a culture that supports team retention and satisfaction.
  • Collaborate with all department leaders to develop, document and monitor adherence to IMPACT performance goals.  Assist with ensuring that team member evaluations are accurate, on time and consistent with the job descriptions.
  • Regularly assess the organizational structure of the portfolio and determine if the clinical and business needs of the supported areas of responsibility are being met. Develop alternatives as needed and with the approval of the senior director and communicate and implement them. 
  • Ensure employee and stakeholder satisfaction are being measured, performance maintained and results communicated appropriately. 
  • Familiarity with the scope of the enterprise, the enterprise plan, project challenges and resource capabilities sufficient to judge the appropriate boundaries and interaction points of the various teams within the project.


3.  Emerging Technology and Digital Innovation  

  • Oversee the deployment of innovative digital technologies to transform the way CHOP workforce members work and innovate.  Engage with global communities and patients, deliver care efficiently and effectively, and advance pioneering research
  • Track and trend advances in process, system and device technology.  Research the impact on healthcare, pediatrics and applicability to academic medical centers.  Provide education and awareness to the CHOP enterprise. 
Job Responsibilities (Continued)
  • Adopt digital enablement framework which incorporates application-interface layer, digital process layer, data operating system layer, and infrastructure layer such that CHOP’s systems of record and additional internal and external data sources can be incorporated seamlessly and securely for business and clinical innovation.
  • Contribute to and be a  champion for  an overarching vision of mobile first, cloud-based, user-centered design and ubiquitous technology which maps to CHOP’s enterprise plan and is aligned to overall CHOP strategy
  • Oversee internal and external partners in the development of process automation, mobile technologies, cloud services, internet of things, data visualization, etc. to promote the emerging technology portfolio and strategy


4. Performance, Project and Change Management

  • Develop and regularly communicate performance metrics (dashboards, key indicators, etc.) to relevant clinical and business leaders regarding activities within responsibility areas.
  • Lead and enforce effective change management processes to ensure successful use and adoption of new tools and processes.
  • Coordinate with clinical and operational leadership to ensure relevant decisions are timely and effective.   Implement agreed upon program methodologies and tools, providing leadership and influence over the selection and implementation of those tools.
  • Coordinate within Information Services to develop comprehensive, quality architectures, methodologies and strategies to support implementation, education and ongoing operations.
  • Ensure current, accurate documentation to support operation and maintenance of the systems and related training.


5. Communications and Governance

  • Proactively develop and create communications strategies and methods to effectively convey information, provide governance and oversight, and facilitate efficient decision-making. 
  • Target messages to audiences such as CHOP executives, Information Services, External Affiliates, Clinical and Operational leadership teams, etc.  Continually assess current methods and strategies, and develop and implement new options to meet evolving communication needs. 
  • Lead and support the timely communication to the CHOP community regarding all areas of responsibility.  Use existing CHOP vehicles to effect desired results (Leadership briefing, Governance bodies, Town Halls, etc.)
  • Lead and/or participate in appropriate meetings including: governance, program/project executive sponsors, steering committees and other targeted committees, etc. to achieve desired objectives.
Job Responsibilities (Continued)

6. Financial Planning, Vendor Management and Optimization

  • Participate and provide input into the strategic budget, annual IS Budget process and 7-year capital budget.
  • Participate and provide input to track Emerging Technology and Digital Innovation capital and operating budgets. 
  • Collaborate with Supply Chain and third parties to develop strategic vendor partnerships.

7. Regulatory and Compliance 

  • Conduct job responsibilities in compliance with CHOP policies and procedures.
  • Actively support implementation of Information Security standards and requirements within the Emerging Technology and Digital Innovation teams.
  • Follow CMS, State and local laws, JCAHO standards and other appropriate agencies rules and regulations including those regulating international exchange of information.
Required Education and Experience

Required Education:  Bachelor’s degree


Required Experience: 

  • Minimum of seven (7) years’ experience in a leadership role within a Healthcare Operations, Information Systems or similar area.
  • Prior experience in managing a complex portfolio of clinical and business applications and services
  • Prior experience leading emerging technology and digital innovation programs.
  • Prior experience in applications operations and support including construction of the service and on-going execution of the services.
  • Minimum of five (5) years of experience in a Healthcare environment, changes and emerging trends in Healthcare industry, and understanding of Healthcare applications, systems and processes.
Preferred Education, Experience & Cert/Lic

Preferred Education:  Master’s degree


Preferred Experience: 

  • Formal Project/program Management training and experience
Additional Technical Requirements
  1. Knowledge and high proficiency in relevant legal and regulatory requirements, including but not limited to, Health Insurance Portability and Accountability Act (HIPAA), Center for Medicaid Services (CMS), Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards Health Information Technology for Economic and Clinical Health (HITECH) Act, Payment Card Industry Data Security Standards (PCI DSS), and Federal Information Security Management (FISMA).
  2. Knowledge and high proficiency in healthcare and information systems standards through various Standard Development Organizations  such as Health Level 7 and those recommended by The Interoperability Standards Advisory and alignment with current standards.
  3. Extensive knowledge of the theory and practice of information management, human resources, finance, project management and hospital operations
  4. Extensive knowledge of the theory and practice of project management as it applies primarily to coordination and control of resources and multiple projects
  5. Familiarity with the scope of the enterprise, the enterprise plan, project challenges and resource capabilities sufficient to judge the appropriate boundaries and interaction points of the various teams within the project
  6. Ability to create a high degree of trust between oneself and the various application users, and the capability to act as the interface between these user communities and the project teams involved in the project
  7. Has the experience, vision, authority and seniority that is commensurate with the significance of the business program and project complexity
  8. Have analytical and business knowledge to determine the impact of requested changes and to thoroughly understand the reasons behind requests
  9. A background in varied computer platforms and operating systems is required. Experience with Electronic Health Record (EHR), cloud providers and SaaS models, etc. is preferred.
  10. Experience with mobile applications.
  11. Experience with Application Program Interfaces and Health Information Exchange
  12. Exhibit excellent analytical skills, the ability to oversee multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives.
  13. Must be a critical thinker, with strong problem-solving skills.
  14. Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate concepts to technical and nontechnical audiences.


Information Security Requirements: 

  1. Understand and comply with all enterprise and IS departmental information security policies, procedures and standards. 
  2. Support the integration of information security in the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CHOP information. 
  3. Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.


All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products or nicotine in any form and a negative nicotine screen (the latter occurs after a job offer).

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 

Phone: 866-820-9288




Nearest Major Market: Philadelphia

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