Office Coordinator I / Neurology

Philadelphia, PA, US, 19104

Job Type: 

Req ID: 25736

Shift: Days

Employment Status: AF - Active - Regular - Full Time 

Job Summary

Performs receptionist, scheduling and clerical duties.  Responsible for administrative and clinical management as well as routine clinical duties of a Clinic Coordinator.  Must be able to understand all of the concepts involved in the job specific standards.  Many require independent judgment. 

Complete Ad-hoc projects and temporarily cover staff while away.  This position also entails assisting with a variety of daily administrative office tasks.

Job Responsibilities

  • Answer telephones, route, and screen callers, take messages, and provide routine information to callers promptly and courteously.
  • Assist with patient services including scheduling appointments, check outs, sending documentation and contacting appropriate stakeholders.
  • Respond to inquiries and assist stakeholders according to procedures.
  • Manage charts including to prepare, organize, file, retrieve, archive charts and maintain a detailed spreadsheet of charts for referral.
  • File and retrieve documents including phone messages.
  • Schedule and provide administrative support for meetings, interviews, committees, conferences and calendars including travel/lodging arrangements and catering.
  • Oversee and order office supplies for the department.
  • Other duties and administrative support projects as assigned.

Required Education and Experience

Required Education: High School/GED

Preferred Education, Experience & Cert/Lic

Preferred Experience: Two (2) years of experience as a clinic coordinator or administrative assistant.

Additional Technical Requirements

  • Familiarity with medical terminology and protocols
  • Familiarity with HIPAA regulations
  • Basic proficiency with electronic medical record software (EPIC)
  • Intermediate proficiency with word processing software (Microsoft Word)
  • Basic proficiency with spreadsheet software (Microsoft Excel)
  • Excellent verbal and written communications skills
  • Strong interpersonal skills
  • Strong organizational skills
  • Strong time management skills
  • Basic conflict resolution skills
  • Ability to maintain confidentiality and professionalism.
  • Ability to work independently within established guidelines
  • Ability to work with and relate to people at all levels


All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products or nicotine in any form and a negative nicotine screen (the latter occurs after a job offer).

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 

Phone: 866-820-9288




Nearest Major Market: Philadelphia

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