Office Assistant / Neurology

Philadelphia, PA, US, 19104

Job Type: 

Req ID: 25730

Shift: Days

Employment Status: AF - Active - Regular - Full Time 

Job Summary

This role performs a wide range of administrative responsibilities including receptionist, scheduling and clerical duties.

Job Responsibilities

  • Answer telephones, route callers, take messages and provide routine information to callers promptly and courteously in accordance with departmental procedures.
  • Assist with electronic medical record software and related activities.
  • Process check requests and reimbursements through the system.
  • Oversee and order office supplies including batteries, cartridges, beverages, etc.
  • Assist in copying and sending correspondences via couriers, UPS, fax, etc.
  • Order business cards and special documents from the standard registry.
  • Assist with taking meeting minutes in administrative staff meetings.
  • Schedule and coordinate meetings including travel arrangements and catering.
  • Attend cross-trainings and share administrative and service center duties.
  • Other duties as assigned.

Required Licenses, Certifications, Registrations


Required Education and Experience

Required Education: High School/GED

Preferred Education, Experience & Cert/Lic

Preferred Experience:

  • One (1) year of customer service or administrative experience.
  • Experience working with electronic medical records.

Additional Technical Requirements

  • Familiarity with medical terminology and protocols
  • Familiarity with HIPAA regulations
  • Basic knowledge of electronic medical record software (EPIC)
  • Basic proficiency with word processing software (Microsoft Word)
  • Excellent phone etiquette
  • Strong verbal and written communications skills
  • Strong interpersonal skills
  • Strong organizational skills
  • Solid time management skills
  • Experience in conflict resolution
  • Ability to maintain confidentiality and professionalism
  • Ability to work independently within established guidelines
  • Ability to work with and relate to people at all levels


All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products or nicotine in any form and a negative nicotine screen (the latter occurs after a job offer).

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 

Phone: 866-820-9288




Nearest Major Market: Philadelphia

Job Segment: Administrative Assistant, Medical Office Assistant, Medical Technologist, Neurology, Medical, Administrative, Healthcare