Nurse Coordinator (RN)- Pediatric Heart Valve Center

Philadelphia, PA, US, 19104

Job Type: 

LOC_MAIN-Main Hospital Req ID: 76682

Shift: Days

Employment Status: Regular - Full Time 

Job Summary

<span style="font-family:"Calibri Light",sans-serif">Thank you for your interest in the Children’s Hospital of Philadelphia. Due to the COVID-19 pandemic, the recruitment process for this position has been placed ON HOLD. If you would still like to be considered for the role, you may apply to this position. When the status of the position returns to active and if your resume is selected for review, the recruiter will reach out. Thank you for considering CHOP. Our appreciation is sincere, knowing your talent is very valued.

Responsible for coordinating all aspects of care for patients and families for the Center for Pediatric Heart Valve Disease – a premier and unique Frontier Program at CHOP.  Scope of responsibilities include facilitating care from patient’s initial referral through the patient care experience, treatment and follow-up.  Maintains relationships with referring physicians to assure appropriate contact, patient follow-up and maintenance of referral patterns.  Provides patient and family education and on-going patient and family support.  Ensures timely referral to appropriate support services, sub-specialists and educational opportunities throughout the CHOP network and regionally.  Possesses knowledge of cardiovascular single ventricle physiology, congenital heart disorders, as well interventional and surgical interventions and treatment options for these highly complex conditions.

<span style="font-family:"Calibri",sans-serif">Practices as a proficient to expert practitioner of nursing, with specific knowledge of heart valve related disorders. Demonstrates expertise in caring for patients with multiple and complex medical problems complying with administrative policies and clinical protocols as outlined in policy and procedure manual. In addition to demonstrating clinical knowledge and leadership, may supervise identified staff. Serves as a resource and consultant to staff and participates in endeavors to increase nursing knowledge as related to Valve disorders and as well as cardiovascular diseases. Demonstrates clinical leadership skills through contribution to standards of care and division goals. <span style="font-family:"Calibri",sans-serif">Contributes to clinical research initiatives as needed.                                                                                                                                                                 

Job Responsibilities

If in a supervisory role:

  • Supervises the evolution of the preparation process for clinical review conferences which facilitate patient selection and course of treatment criteria;
  • Incorporates professional standards of practice and meet regulatory requirements into nursing care provided.
  • Assures appropriate processes are in place assigned to meet patient care/program needs, and reports gaps to the program manager, department director and/or primary investigator
  • Effectively manages gaps in process or communication for referral to treatment workflow.
  • Develops creative coverage strategies with peers and nurse navigators when necessary for supporting the work of the team.
  • Predicts challenges and obstacles and plans for how to minimize a negative impact on the patient/ family and colleagues
  • Investigates patient/family complaints and collaborates with the Center Leadership and when needed HR Business Partners and Clinicians to provide prompt feedback.
  • Partners with nursing staff to conduct educational programs to meet the ongoing professional needs of staff; works with members of the staff to coordinate the orientation of new staff.
  • Supports educational needs of team and internal/external customers as needed in order to provide patient and family education


Job Responsibilities (Continued)


Practice: Follows Nursing Process to deliver safe care: assessment, planning, implementation, and evaluation

  • Organizes the weekly clinical conference patient list for the Valve Center multidisciplinary team; documents the care plan in electronic health record and facilitates the outcome through collaboration with multidisciplinary team.
  • Collaborates with other health care team members, referring physicians and families in planning and coordinating follow-up care prior to discharge.
  • Provides nursing support as needed for outpatient clinic visits, inpatient consult service
  • Synthesizes and evaluates complex assessment data to best determine priority of care needs; pertinent data is shared with Valve Center care team, with appropriate tasks to be delegated
  • Leads family, team members and other caregivers and coordinating all facets of patient care planning with the multidisciplinary team. 
  • <span style="font-family:"Calibri",sans-serif">Manages communications for letters of medical necessity, facilitates transport insurance conversations, and drives other communication with payers and families as needed, delegating to the team’s administrative assistant when clerical help is needed
  • <span style="font-family:"Calibri",sans-serif">Triages phone calls for new Lymphatic referrals and existing patients and families.  Communicates with families educating them on the plan of care, and documents all necessary communications
  • Evaluates patient care outcomes, communicates changes to physicians, families and other team members and contributes to necessary system changes.
  • Documentation contains an evaluative component which contributes to changes in current hospital standards, policy and procedures.
  • Contributes to evidenced based standards, policy and procedures that meet professional standards and regulatory requirements.
Job Responsibilities (Continued)


  • Holds self and others accountable for appearance and behaviors that promote a positive image of Nursing.
  • Mentors other nurses in how to interact with parents/patients and colleagues with respect and dignity.
  • Mentors and holds other nurses accountable in how to spend the “extra time” with families while listening for avenues to improve on the ideal patient experience and anticipate patient/family needs.
  • Role models and mentors other nurses on providing accurate patient status reports to care team members that reflects critical thinking skills that address nursing interventions, patient outcomes and alterations to plan of care.
  • Facilitates, chairs, and/or participates in division/departmental Shared Governance council.
  • Promotes/contributes to practice at local, regional and national levels.
  • Presents at regional and national conferences.  Writes for publication.
  • Facilitates and promotes change in the division/ practice environment.
  • Leads division/department improvements and measures outcomes.



  • Reads and analyzes nursing and other scholarly articles and research studies, and formally disseminates information; applies research findings to practice and select departmental committees.
  • Initiates opportunities to participate in clinical research studies and answers complex research questions.


  • Applies education and training from departmental in-services and external sources to unit and select departmental practices to enhance Nursing practice.
  • Develops and utilizes patient education materials relevant to patient population and area of expertise.
  • Demonstrates health care informatics competency in order to manage patient care, outcome data and current and emerging health care technology.

Resource Management

  • Ensures staff compliance to systems that promote quality, efficient and cost effective care.
  • Monitors unit usage of supplies and equipment, implements and evaluates systems for improvement to minimize waste and/or misuse of patient supplies.
  • Conducts small projects that address resource management solutions.
Required Licenses, Certifications, Registrations
RN License in the Commonwealth of PA or NJ as needed based on position location.
Required Education and Experience

Required Education: BSN


Required Experience:

  • Five (5) years pediatric experience required with at least one (1) year of supervisory or leadership experience.
Preferred Education, Experience & Cert/Lic

Preferred Experience: pediatric cardiovascular nursing inpatient experience, neonatal nursing experience, comfortable with understanding single ventricle physiology and experience educating patients and families about conditions and treatments; experience demonstrating excellent customer service skills, ability to multi-task, is detailed oriented and requires excellent written and verbal communication skills.

Additional Technical Requirements

Computer Competency

  • Basic use of a computer (mouse, keyboard, printer, USB ports).
  • Basic use of Microsoft Office (Word processing, spreadsheets, presentations and Skype).
  • Web browsing, intranet search, document access.
  • Use of shared network file space.
  • Basic use of patient facing technology. (e.g. IV pumps, point of care devices, CR monitors).
  • Navigation and use of clinical communication systems.


Information Literacy

  • Determines the nature and extent of clinical information needed and uses the appropriate technology to access it.
  • Accesses needed information effectively and efficiently.
  • Evaluates information and its sources critically and appropriately incorporates it into clinical practice.
  • Evaluates outcomes of the use of information.


Information Management Literacy

  • Navigation of the electronic health record system.
  • Ability to locate and review specific patient data in various clinical information systems.
  • Effectively uses clinical decision support tools.
  • Understands policies and procedures, confidentiality, security, and privacy regulations regarding the use of clinical information systems.
  • Ability to collect clinical data using quality improvement tools.

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products.

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

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Philadelphia, PA 19146 




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