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Medical Translator English to Spanish - Per Diem

Philadelphia, PA, US, 19104

Location: LOC_MAIN-Main Hospital 

Req ID: 112415

Shift: Any

Employment Status: Regular - Part Time 

Job Summary

The Medical Translator provides written language services for clinical and non-clinical communication. This is a remote opportunity. 

Job Responsibilities

The Medical Translator:

  • Converts organizational documents from one language to another with equivalent meaning and effect (i.e., translating/drafting, editing, and/or proofing) to support all manner of healthcare services or research studies.  Ensures accuracy of content utilizing reference materials and electronic resources to research, verify, and check the most effective and appropriate modes of communicating messages in target language.
  • The medical translator complies with all hospital policies and procedures and abides by the ethics, values and standards of practice for professional translators as articulated by the American Translators Association.
  • Promotes a culture of hospitality and service both internally with CHOP departments and divisions, and externally to existing and potential patient families or study participants.  
  • Uses “Language of Caring” in all interactions to promote family-centered care and to maintain and support positive engagement with all co-workers.
  • Prioritizes materials for translation to ensure timely availability of information for use.
  • Follows marketing and branding protocols for translated CHOP materials.
  • Proactively seeks opportunities for professional development and continuing education and attends or participates in such activities.
  • Supports the flow of documents through the translation process.
  • Per procedures, tracks and archives documents to provide support for translation as assigned.
  • Acts as a resource to the organization providing insight and education on language and cultural differences. 
  • Performs additional miscellaneous job-related duties as requested.

Institutional Responsibilities:  

  • Collaborates with professional colleagues in the development and implementation of language services initiatives as directed by the Manager when appropriate. 
  • Upon manager request, collaborates with interdisciplinary teams at CHOP in the development of language services policies, practices and programs that improve direct services and contribute to an ideal, culturally-responsive, patient-family experience.

Job Responsibilities (Continued)

Job Responsibilities (Continued)

Required Licenses, Certifications, Registrations

American Translators Association certification for English to Spanish

Required Education and Experience

Required Education: 

  • Bachelor’s Degree 


Required Experience:  

  • At least one (1) year of full-time experience in medical translation through employment or contract work. 

Preferred Education, Experience & Cert/Lic

Preferred Experience: 

  • Three (3) or more years of experience related to health care, and/or language services for children and/or families.
  • At least two (2) years of international life experience, particularly in serving an international clientele in a professional work environment.


Preferred Licenses/certificates/registrations: 

  • ATA certification for Spanish into English desirable in addition to required ATA English into Spanish certification.

Additional Technical Requirements

Strong linguistic skills:

  • produces translations of formal institutional documents in equivalent or mediated register;
  • understands own linguistic limitations, seeks clarification and accepts correction or feedback;
  • picks up cues from document requestors regarding level of understanding and/or need for clarification;
  • strong writing and composition skills; 
  • full understanding of translation process as situated within the translation and interpreting industry.

Strong cultural awareness competencies 

  • recognizes underlying cultural assumptions in messages within each document; 
  • is self-aware regarding personal values, beliefs and cultural characteristics which may be a source of conflict or discomfort in certain situations, is able to acknowledge these and withdraw from translations when these may interfere with providing successful language services.

Strong translation customer service skills:

  • explains role of translator to those requesting documents;
  • recognizes the complexity of the clinical or research communications;
  • clarifies instructions or follow-up steps in a diplomatic, effective manner.

Ethical competency:

  • understands and abides by hospital policies on confidentiality, informed consent, non-discrimination and ethical standards.

Interpersonal and customer service skills:

  • projects positive attitude about the department and the hospital, and offers services to ensure positive experience;
  • works as a team with colleagues and staff across the enterprise;
  • addresses concerns raised during or after an encounter by encouraging provider to make appropriate referral and/or assisting with making of appointment with right resource and booking interpreter as needed.

Organizational skills:

  • works well under pressure to manage stressful situations;
  • flexible to meet deadlines and handle frequent, unpredictable changes;
  • sound judgment and confidence;
  • ability to handle multiple tasks and prioritize between concurrent demands;
  • detail-oriented with attention to accuracy and timeliness.

Technology skills and experience:

  • extensive knowledge of Microsoft Office suite products;
  • extensive knowledge of Trados for document translations;
  • general knowledge of virtual meeting platforms;
  • general knowledge of electronic technologies for document management, etc.

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products.

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 

 

 

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