Improvement Analyst - Clinical Pathways (Office of Quality)

Philadelphia, PA, US, 19146

Job Type: 

Req ID: 24643

Shift: Days

Employment Status: AF - Active - Regular - Full Time 

Job Summary

The Improvement Analyst demonstrates basic knowledge of the job and requisite skills. Able to perform most technical aspects of a project, although may need some training and guidance.  Needs supervision or mentoring on more advanced assignments.

Job Responsibilities


1. Demonstrates basic knowledge of quality improvement methodology and tools 

  1. Applies the CHOP Improvement framework to a process improvement opportunity.
  2. Understands the phases of problem definition, data analysis to measure performance, methods to assess and document current state, and change management.
  3. Performs most technical aspects of a project, e.g. Process mapping, data collection, and project planning.
  4. Assists project team members to develop ideas for change that will result in improvement and the appropriate scale and setting for testing changes.


2. Facilitation:  Builds and facilitates improvement teams.


3. Teaching:  May assist with formal training on the CHOP Improvement Framework. 


4. Patient Safety:  Integrates Safe Keeping Behaviors for Error Prevention (SBEP) into one’s own work.


5. Accreditation/Regulatory:  Participates in JC mock tracers with mentor.

Job Responsibilities (Continued)

Job Responsibilities (Continued)

Required Licenses, Certifications, Registrations


Required Education and Experience

  • BA/BS degree.  
  • Minimum of 3 year of professional experience in a health care setting.
  • Knowledge of quality improvement, data collection methods, and analytic methods. 

Preferred Education, Experience & Cert/Lic

  • Certificate in quality management or patient safety is helpful. (CPHQ, CQM, ASQ certification, Six Sigma, Lean)

Additional Technical Requirements

  • Proficiency using Microsoft Word, Excel, PowerPoint and Visio  
  • Familiarity with Statistical Process Control
  • Able to facilitate teams, may need some help with dysfunctional team management.
  • Familiar with change management concept and techniques
  • Effective verbal and written communications skills
  • Customer service skills

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products or nicotine in any form and a negative nicotine screen (the latter occurs after a job offer).

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 

Phone: 866-820-9288




Nearest Major Market: Philadelphia

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