Identity and Access Management Principal Analyst

Philadelphia, PA, US, 19107

Location: LOC_1300_MKT-Wanamaker Building 

Req ID: 90057

Shift: Days

Employment Status: Regular - Full Time 

Job Summary

The Identity and Access Management Principal Analyst will be responsible for advancing the Children’s Hospital of Philadelphia’s (CHOP) overall identity management strategy including implementing a privileged account management solution and enhancing the identity claiming process. The Principal Analyst will design, enhance and implement Identity Access Management (IAM) solutions to enhance security and support business processes. Prior experience with identity management required, including a strong background in access management (federations, SSO, two-factor, self-service password reset), identity governance (account provisioning, managing identities, attestations, connectors and workflows), and privileged access management. Experience with Oracle Identity Manager, Microsoft Azure SSO & Active Directory or similar technologies is required. A person in this position will be required to work with teams throughout the organization to capture requirements and understand strategic business needs, as well as working alongside the IAM team to support advanced system configuration and maintenance required throughout the application lifecycle.

Job Responsibilities

Job Responsibilities:
1. Champion CHOP’s strategic roadmap for Identity and Access Management (IAM)
2. Participate on the IAM Governance and Steering Committee and provide technical, operational and policy recommendations
3. Select, deploy and configure a PAM solution and processes for key use cases (such as elevated account access or domain administrator access) to manage and audit privileged account access.
4. Implement and manage Role-Based Access Controls (RBAC)
5. Lead an assessment and build a model to support efficient day one access for new staff, including governance, role-based access, and necessary automation
6. Implement day one access (role-based) and multi-persona model to improve user access on-boarding experience and limit manual efforts
7. Engage in defining requirements, vendor selection and implementation of Identity Governance and Administration (IGA) solution
8. Leads project initiatives and tracks/manages deliverables and risks
9. Researches and recommends solutions and ideas for proofs of concept
10. Recommends, develops and implements effective/strategic business solutions through research and analysis of data and business processes.
11. Required to mentor other staff and provide leadership to support IAM strategic roadmap
12. Enhance and maintain system documentation defining user lifecycle management, identity governance and access management
13. Build and enhance the model for governance and automation.
14. Perform analysis needed and implement solutions required to address the one-to-many scenarios common to clinicians and rotating residents
15. Performs routine operational support, maintenance and system configuration as defined in departmental operating procedures.
16. Identifies, analyzes and resolves data and complex workflow solutions and issues of intermediate complexity. Demonstrates ability to diagnose and resolve business issues and to recommend areas for process improvement or innovation.
17. Adept at working on multiple concurrent projects with nominal supervision, capable of educating, coaching, and overseeing the activities of less experienced staff and other team members.
18. Attends specific client-based meetings and directs the communication of client needs to the appropriate support/service groups.
19. Works directly with and provides oversight to clients, internal and external, to elicit, analyze and document business and functional requirements through requirements workshops, interviews or meeting sessions with Project Sponsors, SMEs and other Stakeholders to diagnose and resolve complex technical, management, and business issues. Identify and document business and technical requirements using standard templates
20. Participates in the development, validation and execution of comprehensive test plans.
21. Monitors effectiveness of current business practices and identifies areas for improvement/innovation. Has exceptional skills and expertise of business processes, and IT systems. Is an expert on business unit operations and business need for IT solutions
22. Performs 24/7 on call support if applicable.
23. Exhibits strong facilitation and communication skills and interacts with all hospital medical, technical and business personnel.
24. May be required to travel to/from and work in the various CHOP locations, including patient care areas.
25. May be required to travel for mandatory certifications.
26. May be required to represent I.S. and/or present to various Hospital Clinical and/or Operations committee

Required Education and Experience

Required Education: Bachelors Degree


Required Experience:                                                                                                                   
• Five (5) years of experience working within a healthcare environment or within Information Systems

Preferred Education, Experience & Cert/Lic

Preferred Education: Degree’s with a field of study in Computer Science, IS, Business, or Healthcare

Additional Technical Requirements

  • Excellent communication and teamwork skills including conflict resolution

  • Advanced critical thinking, problem-solving and troubleshooting skills.

  • Proficient skills in Microsoft Office products.

  • Ability to facilitate meetings with senior leaders and cross functional groups

  • Advanced documentation skills

  • Mentoring and teaching of staff

  • Demonstrated ability to build relationships and work collaboratively.

  • Knowledge of Business Analyst Best practices

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products.

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 




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