Exec Dir Steward Donor Rel - 17265

Philadelphia, PA, US, 19104

Job Type: 

LOC_1300_MKT-Wanamaker Building Req ID: 82593

Shift: Days

Employment Status: Regular - Full Time 

Job Summary

<span style="font-family:"Arial",sans-serif">The Executive Director of Donor Relations and Stewardship serves as an integral member of the Foundation’s team by providing leadership and creating a supportive environment for fundraising, stewardship and donor communications in a fast-paced, ambitious development team charged with raising $165 million annually by 2027.<span style="font-family:"Arial",sans-serif"> He/she will develop and organize a comprehensive tiered strategy for stewardship of donors at all giving levels including reports, donor recognition societies, individual stewardship plans, donor recognition, and written/verbal correspondence with donors.  He/she will design and execute comprehensive strategies for a best-in-class donor relations program including written proposals, respond promptly to requests for information, maintain open lines of communication with donors, and collaborate closely  with other development staff to enhance donor relations and donor communications towards our vision of best-in-class donor relations and stewardship experiences for donors to the CHOP Foundation. This position will report to the Associate Vice President, Operations.

<span style="font-family:"Arial",sans-serif">#FoundationCareers

Job Responsibilities

1. Oversee Donor Relations and Stewardship function for fundraising department reaching over 90,000 donors annually

  • Collaborate with Foundation Senior Staff to acquire information, establish time frames and plan projects that require donor relations and stewardship support.
  • Develop donor communication strategies and lead Donor Relations in executing the Foundation’s strategic plan
  • Direct donor stewardship program including individual stewardship plans for all donors giving at a specific dollar level. Collaborate closely with Directors of Development in implementing stewardship plans.
  • Partner with Executive Director, Development Technology and Analytics to develop technological solutions to create maximum efficiencies and analytics to inform donor stewardship strategies
  • Oversee Donor Recognition Programs including Chairman’s Circle, Founders Society, and Lewis and 1855 Societies in conjunction with Director of Planned Giving, including future recognition programs
  • Work with key stakeholders to establish donor recognition opportunities, guidelines and policies.
  • Coordinate and track donor recognition signage across the enterprise including exterior and interior signs, donor walls, and other recognition vehicles.
  • Develop and execute annual stewardship for endowed chairs, and annual donors providing support for specific programs or research.

2. Plan and Coordinate Stewardship Events

  • Collaborate closely with Director of Events and other stakeholders to plan and carry out donor-centered events such as the annual Chairman’s Circle event in keeping with the Foundation’s goal to stand out as a premier destination for transformative gifts and a place that prizes its most generous donors.

3. Communications

  • Serve as primary Foundation liaison with PR/Marketing, representing the Foundation’s perspective on a variety of donor communications (digital and print). Seek and synthesize input from Foundation colleagues towards the goal of helping donors and prospective donors see the critical role philanthropy plays in CHOP’s clinical care and research.
  • Help measure the effectiveness of existing communications and proactively recommend new tools that boldly convey the impact donors have on CHOP. Compose, review and edit donor-related correspondence, talking points, leadership gift proposals and custom stewardship reports for the CEO, Executive Vice President for Development, as well as other senior level hospital executives and board members. 
  • Lead the development of various print and online stewardship and donor relations materials including mass stewardship mailings and emails, donor welcome packets, divisional/program stewardship reports, newsletters, and annual donor reports.
  • Work with Donor Relations and Stewardship and PR/Marketing to produce Children’s View and CEO Newsletter.
Job Responsibilities (Continued)

4. Create, Implement and Sustain Policies, Processes and Procedures

  • Establish policies and procedures surrounding new and ongoing engagement, and stewardship projects and practices, working closely with Individual Giving, Institutional and Events Fundraising, Campaign, Board and Volunteer relations, and Foundation leadership
  • Establish systems and guidelines by which to submit donor relations and stewardship requests track status and complete projects efficiently and effectively, working closely with the Data Services team
  • Ensure that PR/Marketing has timely updates on donor recognition to ensure accurate representation in media and on the CHOP website
  • Establish donor recognition opportunities, guidelines, and policies by working closely with Foundation leadership

5. Supervise Growing Team of Donor Relations and Stewardship professionals

  • Provide leadership and development to a team of seven or more positions including Director and Associate Director of Donor Relations, Associate Director of Stewardship, two Senior Writers, Assistant Director of Donor Relations and Stewardship, Donor Relations Coordinator, and Donor Relations Associate.
Required Education and Experience

<span style="font-family:"Arial",sans-serif">Required Education: Bachelor’s degree


<span style="font-family:"Arial",sans-serif">Required Experience:


<span style="font-family:"Arial",sans-serif">At least ten (10) years of experience in donor relations, stewardship, communications that includes five (5) years of management/supervisory experience


<span style="font-family:"Arial",sans-serif">Experience in planning, writing, editing, and producing proposals, strategic briefs, newsletters, press releases, reports, and other print publications

Preferred Education, Experience & Cert/Lic

<span style="font-family:"Arial",sans-serif">Preferred Experience: Seven (7) or more years’ experience in fundraising, public relations, communication, and/or donor relations.

Additional Technical Requirements
  • <span style="font-family:"Times New Roman",serif"><span style="font-family:"Arial",sans-serif">Extensive, high-level writing, editing and proofreading skills; thorough knowledge of grammar and usage, AP Style.
  • <span style="font-family:"Times New Roman",serif"><span style="font-family:"Arial",sans-serif">Knowledge of fund-raising principles.
  • <span style="font-family:"Times New Roman",serif"><span style="font-family:"Arial",sans-serif">Microsoft Office skills, including Word, Excel and Outlook required
  • <span style="font-family:"Times New Roman",serif"><span style="font-family:"Arial",sans-serif">InDesign preferred
  • <span style="font-family:"Times New Roman",serif"><span style="font-family:"Arial",sans-serif">A sincere appreciation for people and how they are each uniquely motivated.
  • <span style="font-family:"Times New Roman",serif"><span style="font-family:"Arial",sans-serif">Poised and engaging, empathetic communications style based on natural warmth and enthusiasm.
  • <span style="font-family:"Times New Roman",serif"><span style="font-family:"Arial",sans-serif">Fast-paced and results oriented with the ability to work in a timely manner with multiple deadlines and competing requirements.
  • <span style="font-family:"Times New Roman",serif"><span style="font-family:"Arial",sans-serif">Strong written, presentation, verbal, organizational, and interpersonal skills; demonstrated ability to relate well to individuals from diverse backgrounds.
  • <span style="font-family:"Arial",sans-serif">Demonstration of good judgement, professionalism and the highest standards of ethical conduct.

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products.

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

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Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 




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