Epic Systems Analyst Principal

Philadelphia, PA, US, 19104

​Location: LOC_HOME-Home/Remote Office Location 

Req ID: 227356

Shift: Days

Employment Status: Regular - Full Time 


Seeking Breakthrough Makers   

Children’s Hospital of Philadelphia (CHOP)—named America’s 2022 Best Large Employer by Forbes—offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. 


CHOP’s Commitment to Diversity, Equity, and Inclusion 

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. 

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply. 

Job Summary

This principal level position will be part of the Epic Ambulatory Team and will flex between doing ambulatory and inpatient related Behavioral Health Epic build.  The analyst for this position will be required to do advanced and complex build for both ambulatory and inpatient modules. The position will report to Information Services but work closely with the Behavioral Health Department Champions on the prioritization of work.  You will work within Epic Ambulatory and Inpatient as well as within the EPIC Behavioral Health Module which includes any/all of the following: 


o    Episodes of care
o    Care Planning
o    Specialty Plan of Care
o    Rover
o    Smartforms
o    Questionnaires
o    Flowsheets
o    Synopsis
o    Group documentation 


Job Responsibilities

  • Performs operational support, maintenance and system configuration as defined in departmental operating procedures and recommends operational and process improvements.
  • Identifies, analyzes and resolves data and system issues of advanced complexity.
  • Works independently and leads teams in support of team initiatives and projects; manages cross functional work teams with no direct reports.
  • Demonstrates advanced proficiency in gathering requirements, developing specifications, preparing and reviewing documentation.  
  • Develops, validates and executes comprehensive test plans.
  • Performs 24/7 on call support if applicable.
  • Communicates effectively, negotiates changes, and assists in prioritization of tasks with clients, vendors, colleagues, and senior leadership.
  • Acts as a Subject Matter Expert in their area of application or domain.
  • Educates and coaches other team members; provides quality reviews of other  work products such as system documentation and requirements..
  • May be required to travel to/from and work in the various CHOP locations, including patient care areas.
  • May be required to travel for mandatory certifications.
  • May be designated a “Health Care Worker”
  • May be required to represent I.S. and/or present to various Hospital Clinical and/or Operations committees.
  • Understand and comply with all enterprise and IS departmental information security policies, procedures and standards.
  • Support the integration of information security in the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CHOP information.
  • Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.

Job Responsibilities (Continued)

The department works 80% remotely, 20% on site in our Philadelphia offices on an as-needed basis.  

Required Education and Experience

Required Education: Bachelors Degree

Required Experience: At least five (5) years of experience working within a healthcare environment or within Information Systems. 

Preferred Education, Experience & Cert/Lic

Preferred Education: Bachelor’s Degree with a field of study in Computer Science, IS, Business, or Healthcare

Additional Technical Requirements

  • Excellent communication and teamwork skills including conflict resolution
  • Advanced critical thinking, problem-solving and troubleshooting skills.
  • Proficient skills in Microsoft Office products.
  • Ability to facilitate meetings with senior leaders and cross functional groups
  • Advanced documentation skills
  • Mentoring and teaching of staff

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community.  As a condition of employment, professionals working onsite—at any CHOP location, for any portion of time—must be vaccinated for COVID-19. Learn more. 

CHOP also requires employees who work in patient care buildings to receive an annual influenza vaccine. Employees may request exemptions for valid religious and medical reasons.  Start dates may be delayed until candidates are immunized or exemption requests are reviewed.  

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Nearest Major Market: Philadelphia

Job Segment: Computer Science, Systems Analyst, Patient Care, Behavioral Health, EMR, Technology, Healthcare