Epic Systems Analyst III

Philadelphia, PA, US, 19104

Location: LOC_HOME-Home/Remote Office Location 

Req ID: 137211

Shift: Days

Employment Status: Regular - Full Time 

Job Summary

An Epic System Analyst III is a senior level position in the System Analyst job family.  A person in this position will be required to work with and across teams of analysts to provide advanced level support for their customers. Performs advanced system configuration changes and maintenance to support the lifecycle of the application. Recommends design enhancements and changes for complex systems.  Required to mentor other staff and lead teams.  The selected candidate will support Epic Ambulatory. 

Job Responsibilities

  1. Performs operational support, maintenance and system configuration as defined in departmental operating procedures.
  2. Identifies, analyzes and resolves data and system issues of advanced complexity.
  3. Works independently and leads small teams in support of team initiatives and projects.
  4. Gathers requirements, develops specifications prepares and reviews documentation.  
  5. Develops, validates and executes comprehensive test plans.
  6. Performs 24/7 on call support if applicable.
  7. Communicates effectively, negotiates changes, and assists in prioritization of tasks with clients, vendors and colleagues.  
  8. May be considered the Subject Matter Expert in their area of application or domain.
  9. Educates and coaches other team members.
  10. May be required to travel to/from and work in the various CHOP locations, including patient care areas.
  11. May be required to travel for mandatory certifications.
  12. May be designated a “Health Care Worker”
  13. May be required to represent I.S. and/or present to various Hospital Clinical and/or Operations committees.
  14. Understand and comply with all enterprise and IS departmental information security policies, procedures and standards.
  15. Support the integration of information security in the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CHOP information.
  16. Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.

Job Responsibilities (Continued)

This position will be a remote-hybrid work model with 80% remote, 20% on-site as needed. 

Required Education and Experience

Required Education: Bachelors Degree


Required Experience:                                                                                                                

  • Two (2) years of experience working within a healthcare environment or within Information Systems. 

Preferred Education, Experience & Cert/Lic

Preferred Education: Degree’s with a field of study in Computer Science, IS, Business, or Healthcare

Preferred Experience:                                                                                                                                                                                                          

  • Three (3) or more years of experience working within a healthcare environment and within Information Systems.

Additional Technical Requirements

  • Excellent communication and teamwork skills.

  • Advanced critical thinking, problem-solving and troubleshooting skills.

  • Proficient skills in Microsoft Office products.

  • Ability to facilitate meetings with senior leaders and cross functional groups

  • Advanced documentation skills

  • Mentoring and teaching of staff

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products.

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 




Nearest Major Market: Philadelphia

Job Segment: Medical, Systems Analyst, EMR, Patient Care, Information Systems, Healthcare, Technology