Development Associate Individual Giving

Philadelphia, PA, US, 19107

Job Type: 

1300 MKT - Wanamaker Building Req ID: 27545

Shift: Days

Employment Status: AF - Active - Regular - Full Time 

Job Summary

As a member of the Individual Giving team, provide administrative and operational  support to help meet the goals of a fast-paced Development department. The Development Associate will assist in defining and implementing processes for system management, prospect management and volunteer management, and execute daily tasks on behalf of the Individual Giving team. He/She will work closely with team members across the Individual Giving program as well as with members of other areas including Donor Relations, Prospect Management and Strategy, Gift Processing and Development Services to assist with all aspects of project management.

Job Responsibilities

System Management:


  • Manage records and databases for the Individual Giving program, utilizing databases to perform address and biographical updates, entering notes, and identifying and qualifying prospective donors and friends in coordination with the Prospect Management and Strategy team.
  • Create pledge form entries.
  • Serve as Individual Giving team lead in coordination with the Development Technology team to generate and run reports including team activity, gift activity, etc.
  • Prepare and execute complex mailings using mail-merge skills.
  • Monitor database information as it pertains to proper maintenance of prospect and donor records, and run regular proof queries to ensure pertinent data is properly added.
  • Participate in Raiser’s Edge and DonorForce cross-training and event module training.


Prospect Management


  • Conduct prospect reviews in coordination with the Prospect Management and Strategy team.
  • Assist with tracking moves management.
  • Communicate with donors via phone and in person as required.
  • Draft prospect communications as required.
  • Maintain relationships with existing donors and develop relationships with potential donors.



Volunteer Management


  • Manage and coordinate activities and projects related to the Board of Visitors in coordination with Foundation Board of Visitors Managers.
  • Implement all event specific logistics and components for Individual Giving program events and the Board of Visitors meetings and annual summit including but not limited to: site selection, audiovisual, catering, entertainment, speakers, and registration.
  • Research vendors and obtains bids.
  • Secure and recommend volunteer and staff support for events when necessary.
  • Track event attendance, prepare agendas, briefing and event packets.
  • Run donor/event reports and retrieve information in response to supervisor and team requests.
  • Interact with key Hospital donors and prospects at events.


Provide Administrative Support


  • Provide general assistance, including:  answering internal and external phone calls, routing and screening callers, taking messages and providing routine information to callers promptly and courteously, and arranging appointments.
  • Order supplies, fax documents, file and shred documents
  • Maintain complex calendars and/or schedules of events for Directors of Development within Individual Giving.
  • Process Individual Giving team expenses and complex travel requests.
  • Schedule and coordinate meetings for projects by reserving facilities, submitting catering requests, and coordinating travel/lodging arrangements.
  • Assist the Individual Giving team in managing major Hospital initiatives, projects and events.
  • Maintain a positive work atmosphere by communicating in a manner that fosters teamwork with colleagues.
Required Education and Experience

Required Education: Associate’s degree

Required Experience: Minimum two years’ work experience

Preferred Education, Experience & Cert/Lic

Preferred Education: Bachelor's degree

Preferred Experience: Background in Development, Special Events, Public Relations, Marketing, or Communications preferred. Experience with events/meeting planning. 

Additional Technical Requirements
  • Familiarity with Microsoft Office suite, including Word, Excel, Powerpoint and Outlook
  • Experience with either Salesforce or Raiser’s Edge preferred.
  • Excellent phone etiquette
  • A sincere appreciation for people and how they are each uniquely motivated.
  • Poised and engaging, empathetic communications style based on natural warmth and enthusiasm.
  • Fast-paced and results oriented with the ability to work in a timely manner with multiple deadlines and competing requirements.
  • Strong written, presentation, verbal, organizational, and interpersonal skills; demonstrated ability to relate well to individuals from diverse backgrounds.
  • Demonstration of good judgement, professionalism and the highest standards of ethical conduct.
  • Willingness to travel.  Some evening and weekend work required.

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products or nicotine in any form and a negative nicotine screen (the latter occurs after a job offer).

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 

Phone: 866-820-9288




Nearest Major Market: Philadelphia

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