Development Associate Individual Giving

Philadelphia, PA, US, 19104

​Location: LOC_ROBERTS-Roberts Ctr Pediatric Research 

Req ID: 229836

Shift: Days

Employment Status: Regular - Full Time 


Seeking Breakthrough Makers   

Children’s Hospital of Philadelphia (CHOP)—named America’s 2022 Best Large Employer by Forbes—offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. 


CHOP’s Commitment to Diversity, Equity, and Inclusion 

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. 

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply. 

Job Summary

The Individual Giving team at CHOP Foundation is hiring a Development Associate. As the Development Associate for Individual Giving, you will provide administrative and operational support to help meet the goals of a fast-paced Development department. You will assist in defining and implementing processes for system management, prospect management and volunteer management, and execute daily tasks on behalf of the Individual Giving team.  You will work closely with team members across the Individual Giving program as well as with members of other areas including Donor Relations, Prospect Management and Strategy, Gift Processing and Development Services to assist with all aspects of project management. You will also assist in some CHOP events, which will provide an opportunity to be front facing with donors.

This is an entry level role that offers a wide array of experiences to learn different facets of fundraising. You will have the opportunity to execute defined tasks as well as the wonderful opportunity to find special projects for process improvement, project management, data management and much more. This role will provide a well-rounded experience and mentorship. If you have an entrepreneurial spirit and are motivated to learn in a nurturing environment, this may be the right opportunity for you!

Position Reports to: Senior Associate Director of Administration | Individual Giving

Schedule: Hybrid schedule. Expect to be in the office several days in a month. Must reside in a commutable distance from the Main Campus.

Full time position with comprehensive benefits package.

Job Responsibilities

System Management:

  • Manage records and databases for the Individual Giving program, utilizing databases to perform address and biographical updates, entering notes, and identifying and qualifying prospective donors and friends in coordination with the Prospect Management and Strategy team.
  • Create pledge form entries.
  • Serve as Individual Giving team lead in coordination with the Development Technology team to generate and run reports including team activity, gift activity, etc.
  • Prepare and execute complex mailings using mail-merge skills.
  • Monitor database information as it pertains to proper maintenance of prospect and donor records, and run regular proof queries to ensure pertinent data is properly added.
  • Participate in Raiser’s Edge and DonorForce cross-training and event module training.

Prospect Management:

  • Conduct prospect reviews in coordination with the Prospect Management and Strategy team.
  • Assist with tracking moves management.
  • Communicate with donors via phone and in person as required.
  • Draft prospect communications as required.
  • Maintain relationships with existing donors and develop relationships with potential donors.

Volunteer Management:

  • Manage and coordinate activities and projects related to the Board of Visitors in coordination with Foundation Board of Visitors Managers.
  • Implement all event specific logistics and components for Individual Giving program events and the Board of Visitors meetings and annual summit including but not limited to: site selection, audiovisual, catering, entertainment, speakers, and registration.
  • Research vendors and obtains bids.
  • Secure and recommend volunteer and staff support for events when necessary.
  • Track event attendance, prepare agendas, briefing and event packets.
  • Run donor/event reports and retrieve information in response to supervisor and team requests.
  • Interact with key Hospital donors and prospects at events.

Job Responsibilities (Continued)

Provide Administrative Support

  • Provide general assistance, including:  answering internal and external phone calls, routing and screening callers, taking messages and providing routine information to callers promptly and courteously, and arranging appointments.
  • Order supplies, fax documents, file and shred documents
  • Maintain complex calendars and/or schedules of events for Directors of Development within Individual Giving.
  • Process Individual Giving team expenses and complex travel requests.
  • Schedule and coordinate meetings for projects by reserving facilities, submitting catering requests, and coordinating travel/lodging arrangements.
  • Assist the Individual Giving team in managing major Hospital initiatives, projects and events.
  • Maintain a positive work atmosphere by communicating in a manner that fosters teamwork with colleagues.

Required Education and Experience

  • Associate’s degree
  • 1-2  years’ work experience

Preferred Education and Experience

  • Bachelor's degree
  • Background in Development, Special Events, Public Relations, Marketing, or Communications preferred
  • Experience with events/meeting planning. 

Additional Technical Requirements

  • Familiarity with Microsoft Office suite, including Word, Excel, Powerpoint and Outlook
  • Experience with either Salesforce or Raiser’s Edge preferred.
  • Excellent phone etiquette
  • A sincere appreciation for people and how they are each uniquely motivated.
  • Poised and engaging, empathetic communications style based on natural warmth and enthusiasm.
  • Fast-paced and results oriented with the ability to work in a timely manner with multiple deadlines and competing requirements.
  • Strong written, presentation, verbal, organizational, and interpersonal skills; demonstrated ability to relate well to individuals from diverse backgrounds.
  • Demonstration of good judgement, professionalism and the highest standards of ethical conduct.
  • Willingness to travel.  Some evening and weekend work required.

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community.  As a condition of employment, professionals working onsite—at any CHOP location, for any portion of time—must be vaccinated for COVID-19. Learn more. 

CHOP also requires employees who work in patient care buildings to receive an annual influenza vaccine. Employees may request exemptions for valid religious and medical reasons.  Start dates may be delayed until candidates are immunized or exemption requests are reviewed.  

EEO / VEVRAA Federal Contractor        |              Tobacco Statement 


Nearest Major Market: Philadelphia

Job Segment: Patient Care, Project Manager, Pediatric, Administrative Assistant, Data Management, Healthcare, Technology, Administrative, Data