Data and Analytics Manager

Philadelphia, PA, US, 19146

Location: LOC_ROBERTS-Roberts Ctr Pediatric Research 

Req ID: 132614

Shift: Days

Employment Status: Regular - Full Time 

Job Summary

The manager will join the Analytics and Reporting team in the Center for Healthcare Quality and Analytics and will be responsible for empowering users with data across the institution, providing a unique blend of clinical, technical, and analytical expertise.  The team works with multiple groups within the organization to improve clinical quality, improve patient safety and streamline operations.  The team combines business knowledge with technology to empower decision makers and believes that analytics and data can improve outcomes, optimize processes, and reduce costs.  The team is looking for creative problem solvers who are excited about joining a collaborative team with a big impact.

Leads and manages a data and analytics team to support quality and operational improvement initiatives.  The Manager will transition CHOP into a data driven organization by overseeing methods of data capture, analysis, and effective visual display to inform and support decision-making.  The Manager will also identify new knowledge and opportunities for improvement utilizing national guidelines, measures and best practices.  Serves as a working manager and leverages the team and delegates responsibilities accordingly.  This manager is an integral team member of the patient safety and quality program of this organization.  Requires broad knowledge of the field with demonstrated leadership skills and experience in area of supervision. The individual will have excellent business acumen to help guide leaders in the creation and validation of KPIs to measure process and outcomes.  

Job Responsibilities

1. Acts as the supervisor of the analyst team, to include:

  • Staff recruiting, coaching, professional development and supervision
  • Delegates tasks and responsibilities
  • Maintenance of the department budget
  • Manages project timelines and status
  • Makes sure that work quality matches customer needs


2. Contributes to the analytics strategy and deployment

  • Intakes customer needs and prioritizes and allocates resources
  • Reports on project status
  • Formulates analytics strategy and engages with committees and key organizational decision makers to ensure alignment with organizational strategy


3. Technical SME within the organization

  • Point of contact for analytics
  • Provides expertise in data management, data collection, data analysis, data visualization, data distribution, KPI and metric creation
  • Evaluates new technology and opportunities to improve analytics utilization
  • Participates in enterprise data governance


4. Maintains professional accountability to support quality and patient safety efforts and alignment with enterprise strategic priorities


5. Builds and maintains partnerships within the organization

  • Supports strategic enterprise initiatives
  • Collaborates with Improvement project teams and other teams within the Center for Healthcare Quality and Analytics
  • Provides services to hospital divisions and departments
  • Coordinates with Information Service leaders and teams


Required Education and Experience

Required Education:

Bachelor’s degree


Required Experience:

Seven (7) years of experience in analytics / business intelligence

Five (5) years of project management, preferably portfolio management in data analytics, business intelligence, or statistical analysis

Preferred Education, Experience & Cert/Lic

Preferred Education:

Master’s degree in biostatistics, epidemiology, health services research, economics, quantitative science or related discipline


Preferred Experience:    

Six (6) years of experience in analytics / business intelligence

Additional Technical Requirements

  • Experience in at least one computer programming language or analytical programming language (R, Python, SAS, etc)
  • Experience with data visualization tools preferred (Tableau, Qlik, etc)
  • Experience with SQL
  • Expertise in relational database structures
  • Expertise in data flows, conceptual knowledge of ETL
  • Demonstrated experience in project management
  • Demonstrated knowledge of scope, approach and execution for building and supporting an enterprise data warehouse
  • Demonstrated experience leading cross-functional teams that include internal employees as well as consultants and contractors
  • Experience in IT projects and those that implement new business or clinical processes as a result of new technologies is strongly desired
  • Must possess a highly consultative work style and specialized knowledge that can be translated to business strategy initiatives.
  • Exceptional communication skills

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products.

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 




Nearest Major Market: Philadelphia

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