Infectious Disease Diagnostics Lab Manager

Philadelphia, PA, US, 19104

Job Type: 

Req ID: 21194

Shift: Days

Employment Status: AF - Active - Regular - Full Time 

Job Summary

Under the direction of the Senior Administrative Director and in conjunction with the Pathologist in Chief, this position is responsible for and has authority for managing (planning, organizing, staffing, influencing and controlling) all components of the Laboratory.

Job Responsibilities


Manage Lab



  • Recruit, interview and mentor entry-level leadership staff.
  • Cross train employees in multiple workstations – Scheduling
  • Oversee performance of laboratory technical supervisors.
  • Assist staff with development of customer service orientation, problem solving and conflict resolution skills.




Assure full compliance with licensing and accreditation requirements.



  • Participates and Passes all proficiency testing program.
  • Department meets or exceeds federal, state and CAP guideline
  • Update Standard Operating Procedures to reflect current standards.
  • Develop and perform internal and interdepartmental audits.
  • Participate in the interpretation and response to audit outcomes.

Job Responsibilities (Continued)


Develops, tests, implements and evaluates new and creative approaches to meeting departmental and institutional goals.



  • Annually prepares written measurable goals for the department.
  • Participates in a work group to improve departmental or cross-functional processes.
  • Uses innovative and/or non-traditional approaches to implement changes, which enhance department/institution’s ability to meet goals.



Integrates trends in healthcare and own profession to forecast future departmental and institutional needs for program development, space, and financial resources.



  • Initiates at least one realistic tactical/strategic planning recommendation annually based on trend data and/or benchmarking.

Job Responsibilities (Continued)


Share expertise with other organizations.



  • Participate on technical committees.
  • Perform external assessments.
  • Participate in inter-organizational discussions related to the the Laboratory’s policies and practices.
  • Performs other related recruitment, marketing and research duties as needed.



Financial and statistical collection and management.


  • Oversee collection and calculation of departmental statistics including but not limited to overtime and workload data.
  • Maintain operating budget within established guidelines.
  • Track and trend revenue accounting for variations from projected values.
  • Ensure proper performance of billing procedures by staff.
  • Oversee departmental purchase of equipment and supplies.



Professional Manner.


  • Demonstrate professional relationships with all memberships with all members of the department, including physicians, management team and department faculty.
  • Demonstrate ability to tactfully manage and resolve difficult situations.
  • Demonstrate initiative in identifying and performing technical and administrative tasks, assigned and unassigned.
  • Works efficiently and adapts well to change.
  • Develops professionally through continuing education.
  • Keeps abreast of technical and administrative trends through professional affiliations.
  • Be prepared to accept and champion changes.

Required Licenses, Certifications, Registrations

ASCP - Am Soc Clinical Pathology

Required Education and Experience

  • BS degree in Medical Technology or other science or health care related field
  • A minimum of 10 years clinical laboratory experience with at least 5 years at a supervisory level.
  • Supervisory experience in Core Laboratory Management (multiple disciplines) is preferred.
  • Supervisory experience must include technical procedure writing, performance appraisals, performance improvement planning, disciplinary actions and quality assurance projects.

Preferred Education, Experience & Cert/Lic

 M.T. (ASCP) or NCA required


Additional Technical Requirements

  • Excellent oral and written communication.
  • Ability to utilize multiple computer platforms and programs.
  • Ability to capture and analyze data.
  • Excellent organizational skills.
  • Must be familiar with all licensing, accreditation and regulatory requirements.
  • Ability to handle multiple tasks.
  • Ability to exercise good judgment
  • Deal effectively with conflict and good problem-solving skills.

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products or nicotine in any form and a negative nicotine screen (the latter occurs after a job offer).

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 

Phone: 866-820-9288




Nearest Major Market: Philadelphia

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