Clinical Lab Assistant I - Phlebotomist

Philadelphia, PA, US, 19104

Job Type: 

Location: LOC_MAIN-Main Hospital 

Req ID: 83952

Shift: Days

Employment Status: Regular - Full Time 

Job Summary

Under the General Supervision of the Manager and Supervisor, processes incoming specimens, handling reference lab specimens, including data entry and transport as ordered by the respective physicians. 

Job Responsibilities

Process all Routine specimens delivered to Central Laboratory Services. 

  • Review specimen requirements and processing procedures for every section within the Department of Pathology and Laboratory Medicine.
  • Follow appropriate processing, storage and delivery procedures for each department section. This includes the use of the pneumatic tube system.
  • Review that all specimens are properly labeled and that all orders are current. Make inquiries as needed to ensure that all testing is completed in a timely manner.
  • Must verify that the correct sample is send for the testing that is requested. Following up with the appropriate clinician when needed. Will also include making inquiries to the other laboratory sections.
  • Enter information into the LIS following established procedures. 
  • Know how to register specimens in the LIS that arrive from outside clients.
  • Deliver specimens to the specific benches where testing is performed.                    


Process all STAT requests received in Central Laboratory Services.                           

  • Following established protocol must receive and process all STAT requests in a timely fashion to ensure that the department meets its turnaround time goal 100% of the time.
  • Review that all specimens are properly labeled and that all orders are current. Make inquiries as needed to ensure that all testing is completed in a timely manner.
  • Deliver specimens to the specific benches where testing is performed.                    


Process all specimens delivered to Central Laboratory Services that must then be sent to an outside reference laboratory.                                       

  • Must be familiar with the different processing requirements for all of the 120 reference labs. This includes obtaining all billing information, determining the correct reference laboratory to direct the testing and being familiar with send out testing that is interfaced.
  • Verify that all tests are accurately and completely ordered using established procedures. Use lab specific manual forms when necessary.
  • Must attend the Proper Transport of Infectious Substances and Diagnostic Specimen class bi-annually to maintain certification.
  • Is expected to be competent in the use of the ARUP 2000 computer system.
  • Make inquiries as needed.
  • Must serve as a reference source for questions pertaining to “hard to find” testing.
  • Work with a Courier service to schedule and ship specimens and/or paperwork to various locations.
Job Responsibilities (Continued)

Grants and Studies                                      

  • Is responsible for registering research patients in the LIS.
  • Must be familiar or able to locate the protocols for over 150 grant and studies that the department participates in. This includes pouring off split samples, slide preparation, storage and shipping requirements.
  • Know when it is appropriate to order collection and processing fees following established procedures.
  • Is familiar with the different supplies used for the various protocols, including cryovials, monovettes, and other such unique devices.                                                         


Service Excellence                           

  • Must respond to work demands with a minimum of error and should be able to perform the essential duties assigned.
  • Is expected to assist medical and clinical staff on issues involving any aspects of pre-analytical and post-analytical testing. This includes but is not limited to: result retrieval, finding an appropriate lab for reference testing, answering technical questions as they relate to the department and any questions regarding phlebotomy services.
  • Must be able to use good problem solving skills to address any and all problems that arise and follow through with appropriate action. Serve as an expert source on topics that include but are not limited to: printers, SCM, pneumatic tube system, and send out testing.
  • In times when computer systems are down must implement downtime procedures which include calling results to appropriate clinicians, lab initiating orders in the LIS and communicating to the various laboratories when systems are down.
  • Responsible for maintaining record management, ensuring that all records are stored according to established policies.
  • Must always use appropriate and proper documentation.
  • Disseminate reports to clients as per standard procedure.
  • Contact appropriate physician with critical values.


Assignment of Duties

  • Must be flexible in scheduling and cooperation in performing all assigned tasks.
  • Responsible for working rotating weekends and holidays.                                        


Universal Precautions                                             

  • Follow all safety and infection control rules.
  • Lab coats and gloves are consistently worn as required.
  • Use eye protection devices as required.
  • Follow universal precautions for handling all biological specimens.
Job Responsibilities (Continued)

Inventory Control     

  • Must follow all inventory control policies and follow up on any discrepancies.
  • Time stamp receipts and compare what was ordered to what was received.  Log all paperwork appropriately.
  • Promptly alert supervisor when inventory is low.



Provide limited messenger service as required.

  • Promptly deliver specimens or paperwork throughout the Health Care Campus as required.
  • Promptly activate and execute the pneumatic tube downtime procedures as required.
  • Promptly report unusual findings and incidents to supervisor.
  • Is knowledgeable of transport temperature for all specimens. Is capable of packing coolers in order to achieve proper transport temperature.
  • Understand safety and confidentiality policies in regards to transport of patient materials (e.g. Biohazard labels on coolers, envelope validation stickers on patient result reports).                                                            


Is responsible for following all standards set forth by NCCLS, CAP, JCAHO, OSHA, and all other regulatory agencies that are put in place by the department.

Required Licenses, Certifications, Registrations
PTISDS - Within 3 Months
Required Education and Experience

Required Education: High School/GED

Preferred Education, Experience & Cert/Lic

Preferred Experience: Experience, training, and/or course study in Clinical Laboratory Science.

Additional Technical Requirements
  • Requires good customer service skills, which include courtesy and tact in dealing with patients, parents, house staff and fellow employees. 
  • Ability to quickly understand technical and clerical details of assigned work. 
  • Must be methodical and able to establish priorities. 
  • Must be able to recognize confidential issues and maintain this confidentiality, complying with all Federal and State Regulations. 
  • Must be able to work in a team-oriented environment. 
  • Must have knowledge of computers. 
  • Ability to handle high volumes of work without error.

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products.

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 




Nearest Major Market: Philadelphia

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