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Clinical Lab Assistant I (Phlebotomist) - Part Time - Various Collection Locations

Philadelphia, PA, US, 19406

​Location: LOC_MAIN-Main Hospital 

Req ID: 170213

Shift: Any

Employment Status: Regular - Full Time 

 

Seeking Breakthrough Makers   

Children’s Hospital of Philadelphia (CHOP)—named America’s 2022 Best Large Employer by Forbes—offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. 

 

CHOP’s Commitment to Diversity, Equity, and Inclusion 

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. 

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply. 

Job Summary

Under the general supervision of the Lead and Supervisor: perform outpatient phlebotomy, process laboratory specimens, data entry, and specimen transport as ordered by the respective physicians. Must exhibit the ability to work independently and provide customer service using CHOP ICARE values and Service Standards.

 

The percentage of allocation for Phlebotomy and Central Lab Services job responsibilities is determined by lab leadership.

Job Responsibilities

Phlebotomy - Outpatient

  • Identify patient as per established procedures
  • Review orders in the hospital information system and laboratory information system and release orders
  • Perform venipuncture and capillary phlebotomy following established procedures
  • Correctly label specimens and verify patient identity

 

Central Lab Services - Specimen Processing

  • Assess specimen requirements and specimen integrity
  • Triage, accession, process, and deliver specimens following established procedures
  • Store specimens according to laboratory-specific storage directives as needed

 

Customer Service

Face-to-face

  • Guided by CHOP ICARE Values and Service Standards
  • Interfacing with patients, laboratory staff, medical staff, medical courier, and vendors
  • Provide a patient-centric collaborative experience
  • Diffuse anger or frustration, aim to provide solutions
  • Answer questions and provide support

Phone

  • Proper phone etiquette following established procedures
  • Ensure a warm tone of voice
  • Diffuse anger or frustration, aim to provide solutions
  • Answer question and provide support
  • Call critical lab values to clinician

Specimen handling

  • Treat each specimen as a person
  • Exhaust all options when problem-solving to avoid re-collection

Job Responsibilities (Continued)

Equipment maintenance

    • Maintain and clean medical laboratory equipment (e.g. centrifuges, vortex, refrigerator, freezers)

Limited messenger service as required

    • Promptly delivers specimens or paperwork throughout the health care campus as required.
    • Promptly activates and executes the pneumatic tube downtime procedures as required
    • Is knowledgeable in the use of resources to identify transport temperatures for all specimens and ensure stability

Scheduling

    • Must be flexible in scheduling and cooperation in performing all assigned tasks
    • Responsible for working rotating on-call, weekends, and holidays

Performs other duties as assigned by the Phlebotomy and Central Lab Services leadership team

Required Education and Experience

Required Education: High School Diploma / GED

Preferred Education, Experience & Cert/Lic

Preferred Education: Graduation from a Phlebotomy Program

 

Preferred Experience:                                                                                                                      

  • Previous scientific laboratory experience

 

Preferred Licenses/certificates/registrations: MLT (ASCP), CLA (ASCP), PBT (ASCP)

Additional Technical Requirements

  • Knowledge: basic biology, basic chemistry, English language, customer service, public safety and security
  • Technology skills: electronic mail, Microsoft Office applications, typing, internet software, Microsoft Windows
  • Other skills: active listening, reading comprehension, critical thinking, speaking, complex problem solving, monitoring, time management, writing, active learning, coordination, judgment and decision making, service orientation, social perceptiveness.
  • Abilities: oral expression, near vision, manual dexterity, perceptual speed, information ordering, problem sensitivity, oral comprehension, finger dexterity, written comprehension, arm-hand steadiness, deductive reasoning, selective attention, speech clarity, speech recognition, visual color discrimination, writing expression, number facility

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community.  As a condition of employment, professionals working onsite—at any CHOP location, for any portion of time—must be vaccinated for COVID-19. Learn more. 

CHOP also requires employees who work in patient care buildings to receive an annual influenza vaccine. Employees may request exemptions for valid religious and medical reasons.  Start dates may be delayed until candidates are immunized or exemption requests are reviewed.  

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