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Clinical Lab Assistant I (Phlebotomist) - Full Time/ Part Time - Various Collection Locations

Philadelphia, PA, US, 19406

​Location: LOC_MAIN-Main Hospital 

Req ID: 170213

Shift: Any

Employment Status: Regular - Full Time 

​About Us
We’re seeking breakthrough makers! Children’s Hospital of Philadelphia was built on the belief that we can change lives. Today, in every role throughout our hospital, research institute and care network, the 22,000 members of our workforce are finding new ways – big and small – to make a difference for the patients and families we serve. 

If you are ready to challenge yourself, be inspired and grow – no matter what your role – you just may be the kind of breakthrough maker who will thrive at CHOP.

​CHOP is proud to share that we are ranked No. 1 on Forbes' 2022 list of America's Best Large Employers!

Job Summary

Under the general supervision of the Lead and Supervisor: perform outpatient phlebotomy, process laboratory specimens, data entry, and specimen transport as ordered by the respective physicians. Must exhibit the ability to work independently and provide customer service using CHOP ICARE values and Service Standards.

 

The percentage of allocation for Phlebotomy and Central Lab Services job responsibilities is determined by lab leadership.

Job Responsibilities

Phlebotomy - Outpatient

  • Identify patient as per established procedures
  • Review orders in the hospital information system and laboratory information system and release orders
  • Perform venipuncture and capillary phlebotomy following established procedures
  • Correctly label specimens and verify patient identity

 

Central Lab Services - Specimen Processing

  • Assess specimen requirements and specimen integrity
  • Triage, accession, process, and deliver specimens following established procedures
  • Store specimens according to laboratory-specific storage directives as needed

 

Customer Service

Face-to-face

  • Guided by CHOP ICARE Values and Service Standards
  • Interfacing with patients, laboratory staff, medical staff, medical courier, and vendors
  • Provide a patient-centric collaborative experience
  • Diffuse anger or frustration, aim to provide solutions
  • Answer questions and provide support

Phone

  • Proper phone etiquette following established procedures
  • Ensure a warm tone of voice
  • Diffuse anger or frustration, aim to provide solutions
  • Answer question and provide support
  • Call critical lab values to clinician

Specimen handling

  • Treat each specimen as a person
  • Exhaust all options when problem-solving to avoid re-collection

Job Responsibilities (Continued)

Equipment maintenance

    • Maintain and clean medical laboratory equipment (e.g. centrifuges, vortex, refrigerator, freezers)

Limited messenger service as required

    • Promptly delivers specimens or paperwork throughout the health care campus as required.
    • Promptly activates and executes the pneumatic tube downtime procedures as required
    • Is knowledgeable in the use of resources to identify transport temperatures for all specimens and ensure stability

Scheduling

    • Must be flexible in scheduling and cooperation in performing all assigned tasks
    • Responsible for working rotating on-call, weekends, and holidays

Performs other duties as assigned by the Phlebotomy and Central Lab Services leadership team

Required Education and Experience

Required Education: High School Diploma / GED

Preferred Education, Experience & Cert/Lic

Preferred Education: Graduation from a Phlebotomy Program

 

Preferred Experience:                                                                                                                      

  • Previous scientific laboratory experience

 

Preferred Licenses/certificates/registrations: MLT (ASCP), CLA (ASCP), PBT (ASCP)

Additional Technical Requirements

  • Knowledge: basic biology, basic chemistry, English language, customer service, public safety and security
  • Technology skills: electronic mail, Microsoft Office applications, typing, internet software, Microsoft Windows
  • Other skills: active listening, reading comprehension, critical thinking, speaking, complex problem solving, monitoring, time management, writing, active learning, coordination, judgment and decision making, service orientation, social perceptiveness.
  • Abilities: oral expression, near vision, manual dexterity, perceptual speed, information ordering, problem sensitivity, oral comprehension, finger dexterity, written comprehension, arm-hand steadiness, deductive reasoning, selective attention, speech clarity, speech recognition, visual color discrimination, writing expression, number facility

To carry out its mission, it is of critical importance for the Children’s Hospital of Philadelphia (CHOP) to keep our patients, families and workforce safe and healthy and to support the health of our global community. In keeping with this, CHOP has mandated all workforce members on site at any CHOP location for any portion of their time be vaccinated for COVID-19 as a condition of employment.  This mandate also applies to workforce members performing work for CHOP at non-CHOP locations. Additionally, all workforce members based in or regularly scheduled to work at any New Jersey location are mandated to be both vaccinated and boosted for COVID-19, with booster timing consistent with applicable guidelines. The CHOP COVID-19 vaccine mandate is in alignment with applicable local, state and federal mandates. CHOP also requires all workforce members who work in patient care buildings or who provide patient care to receive an annual influenza vaccine. Employees may request exemption consideration for CHOP vaccine requirements for valid religious and medical reasons.  Please note start dates may be delayed until candidates are fully immunized or valid exemption requests are reviewed. In addition, candidates other than those in positions with regularly scheduled hours in New Jersey, must attest to not using tobacco products.
EEO / VEVRAA Federal Contractor

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