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Clinical Applications Systems Analyst III

Philadelphia, PA, US, 19104

​Location: LOC_HOME-Home/Remote Office Location 

Req ID: 168427

Shift: Days

Employment Status: Regular - Full Time 

​About Us
We’re seeking breakthrough makers! Children’s Hospital of Philadelphia was built on the belief that we can change lives. Today, in every role throughout our hospital, research institute and care network, the 22,000 members of our workforce are finding new ways – big and small – to make a difference for the patients and families we serve. 

If you are ready to challenge yourself, be inspired and grow – no matter what your role – you just may be the kind of breakthrough maker who will thrive at CHOP.

​CHOP is proud to share that we are ranked No. 1 on Forbes' 2022 list of America's Best Large Employers!

Job Summary

A System Analyst III is a senior level position in the System Analyst job family.  A person in this position will be required to work with and across teams of analysts to provide advanced level support for their customers. Performs advanced system configuration changes and maintenance to support the lifecycle of the application. Recommends design enhancements and changes for complex systems.  Required to mentor other staff and lead teams.

 

• Will work on one or more Clinical Applications and their support (Setup/Maintenance).
• Clinical Applications include:
     o Epic Systems EMR
     o Natus NeuroWorks
     o Nihon Kohden Polysmith
     o Provation MD
     o ComPAS Pulmonary/PFT
     o Audiology Cochlear Applications
     o And with end-to-end integration and communication software like Connexall
• Will work with Clinical Users (Clients) on an individual capacity to provide application(s) support services as a Subject Matter Expert.

 

This position will work under a remote, hybird model approximately 80% remote, 20% on site depending on team need. 

Job Responsibilities

  • Performs operational support, maintenance and system configuration as defined in departmental operating procedures.
  • Identifies, analyzes and resolves data and system issues of advanced complexity.
  • Works independently and leads small teams in support of team initiatives and projects.
  • Gathers requirements, develops specifications prepares and reviews documentation.  
  • Develops, validates and executes comprehensive test plans.
  • Performs 24/7 on call support if applicable.
  • Communicates effectively, negotiates changes, and assists in prioritization of tasks with clients, vendors and colleagues.  
  • May be considered the Subject Matter Expert in their area of application or domain.
  • Educates and coaches other team members.
  • May be required to travel to/from and work in the various CHOP locations, including patient care areas.
  • May be required to travel for mandatory certifications.
  • May be designated a “Health Care Worker”
  • May be required to represent I.S. and/or present to various Hospital Clinical and/or Operations committees.
  • Understand and comply with all enterprise and IS departmental information security policies, procedures and standards.
  • Support the integration of information security in the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CHOP information.
  • Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.

Job Responsibilities (Continued)

The department works 80% remotely, 20% on site in our Philadelphia offices.  

Required Education and Experience

Required Education: Bachelors Degree


Required Experience: Two (2) years of experience working within a healthcare environment or within Information Systems. 

Preferred Education, Experience & Cert/Lic

Preferred Education: Degree’s with a field of study in Computer Science, IS, Business, or Healthcare


Preferred Experience: Three (3) or more years of experience working within a healthcare environment or within Information Systems.

Additional Technical Requirements

  • Excellent communication and teamwork skills.
  • Advanced critical thinking, problem-solving and troubleshooting skills.
  • Proficient skills in Microsoft Office products.
  • Ability to facilitate meetings with senior leaders and cross functional groups
  • Advanced documentation skills
  • Mentoring and teaching of staff

To carry out its mission, it is of critical importance for the Children’s Hospital of Philadelphia (CHOP) to keep our patients, families and workforce safe and healthy and to support the health of our global community. In keeping with this, CHOP has mandated all workforce members on site at any CHOP location for any portion of their time be vaccinated for COVID-19 as a condition of employment.  This mandate also applies to workforce members performing work for CHOP at non-CHOP locations. Additionally, all workforce members based in or regularly scheduled to work at any New Jersey location are mandated to be both vaccinated and boosted for COVID-19, with booster timing consistent with applicable guidelines. The CHOP COVID-19 vaccine mandate is in alignment with applicable local, state and federal mandates. CHOP also requires all workforce members who work in patient care buildings or who provide patient care to receive an annual influenza vaccine. Employees may request exemption consideration for CHOP vaccine requirements for valid religious and medical reasons.  Please note start dates may be delayed until candidates are fully immunized or valid exemption requests are reviewed. In addition, candidates other than those in positions with regularly scheduled hours in New Jersey, must attest to not using tobacco products.
EEO / VEVRAA Federal Contractor

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Nearest Major Market: Philadelphia

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