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Care Team Assistant - Inpatient Medical

Philadelphia, PA, US, 19104

Location: LOC_MAIN-Main Hospital 

Req ID: 162712

Shift: Days

Employment Status: Regular - Full Time 

About Us

We’re seeking breakthrough makers! Children’s Hospital of Philadelphia was built on the belief that we can change lives. Today, in every role throughout our hospital, research institute and care network, the 22,000 members of our workforce are finding new ways – big and small – to make a difference for the patients and families we serve.

If you are ready to challenge yourself, be inspired and grow – no matter what your role – you just may be the kind of breakthrough maker who will thrive at CHOP.

Job Summary

This role serves as an integral member of the inpatient medical team by assisting the providers with various non-clinical duties. The goal of the role is to help the physicians and nursing staff work at the highest scope of their practice, ultimately improving the quality of care provided to the patients hospitalized at the Children’s Hospital of Philadelphia.

 

This position works directly with the interdisciplinary team members as well as the patients/families, allowing for a unique opportunity to gain invaluable clinical exposure in an inpatient pediatric setting. This role is also a key participant in multiple hospital-wide initiatives related to quality improvement and capacity management with opportunities for involvement in projects that could potentially lead to academic presentations and/or publications.

 

This position will work in the inpatient medical unit at our Philadelphia campus. The required shift will be Monday-Friday (8a-4p). The Care Team Assistant will have the opportunity to work on one of our inpatient teams - Oncology, Neurology, and Adolescent (plus more)! 

Job Responsibilities

The specific responsibilities vary based on the team/unit, but the general duties include:

 

  • Participating in patient care rounds daily as a member of the inpatient medical team
  • Inviting family members and bedside nurses to participate in patient discussion during rounds to promote engagement and family-centered approach
  • Keeping track of rounding times to help identify barriers to timeliness and rounding efficiency
  • Obtaining medical records/test results from the emergency department and referring hospitals   
  • Helping notify the patients’ primary care providers of their patients’ admissions to CHOP via phone or EPIC messaging
  • Greeting newly admitted patients and their families upon arrival to the inpatient floor and providing education on the CHOP care model as well as family-centered rounds
  • Helping the primary team schedule family/subspecialty meetings
  • Working with medical team to expedite patient discharges. 
  • Calling IT Support (4-HELP) for technical issues with team computers 

 

Duties that are not permitted include:

 

  • Providing clinical guidance or medical care to the hospitalized patients
  • Obtaining vital signs
  • Administering medications
  • Performing procedures 
  • Writing notes and placing orders in EPIC

Required Education and Experience

Required Education: Bachelor’s Degree

Preferred Education, Experience & Cert/Lic

Preferred Experience: One (1) year in the Health Care industry

Additional Technical Requirements

The individual must be proficient in English. Individual attributes targeted during interviews include applicants who are energetic, well-organized, fast-learners, and forward-thinking in terms of anticipating patient/team needs. The individual should be comfortable working with computers and an electronic medical record system. 

 

The individual must complete a comprehensive training curriculum (e.g. medical terminology, HIPPA, electronic medical records). Clinical training will be completed under the direct supervision and guidance of the supervisor and CHOP physicians. The individual will need to meet the established markers for proficiency and competency throughout employment. 

 

Other requirements include: 

  • Ability to maintain quality control standards
  • Ability to read, understand and respond to detailed oral and written instructions
  • Ability to react and communicate clearly, calmly and effectively
  • Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a hospital setting
  • Working knowledge of infection control procedures and safety precautions
  • Ability to establish and maintain effective working relationships with patients and clinic staff
  • Ability to work effectively in a team

To carry out its mission, it is of critical importance for the Children’s Hospital of Philadelphia (CHOP) to keep our patients, families and workforce safe and healthy and to support the health of our global community. In keeping with this, CHOP has mandated all workforce members on site at any CHOP location for any portion of their time be vaccinated for COVID-19. This mandate also applies to workforce members performing work for CHOP at non-CHOP locations. The CHOP COVID-19 vaccine mandate is in alignment with applicable local, state and federal mandates.

CHOP also requires all workforce members who work in patient care buildings or who provide patient care to receive an annual influenza vaccine. Employees may request exemption consideration for CHOP vaccine requirements for valid religious and medical reasons.

Please note start dates may be delayed until candidates are fully immunized or valid exemption requests are reviewed. In addition, candidates other than those in positions with regularly scheduled hours in New Jersey, must attest to not using tobacco products.

EEO / VEVRAA Federal Contractor

CHOP EMPLOYEE? SEARCH FOR JOBS HERE.


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