Revenue Cycle Manager - Physician Practice - Children's Surgical Associates

Philadelphia, PA, US, 19107

Job Type: 

1300 MKT - Wanamaker Building Req ID: 26752

Shift: Days

Employment Status: AF - Active - Regular - Full Time 

Job Summary

The Revenue Cycle Manager provides leadership and oversight of assigned sections within the Office of Patient Accounts (OPA).  Major responsibilities include oversight and management of assigned revenue cycle operations for a surgical practice; management and development of staff; implementation of policies and procedures; and, development of strong and collaborative professional relationships with clinical division managers, with peer managers within OPA, and with key stakeholders throughout the enterprise. Reports to the Director of Revenue Cycle and Finance.


Job Responsibilities
  • Manage assigned revenue cycle processes including but not limited to: denied claims, no response claims, payer claim projects, and underpayment analysis.
  • Manage staff, including but not limited to recruitment, completing annual evaluations, managing human resource issues, hosting team meetings, mentoring staff and providing career development opportunities and providing leadership during times of change.
  • Analyze patient accounts receivable on an ongoing basis to: identify opportunities to improve workflow and processes; ensure optimal distribution of work among staff; identify trends in payer reimbursement.
  • Provide ongoing support and guidance to clinical division managers concerning claim and denial management, revenue cycle best practices, emergent claim processing issues, and high-priority requests.
  • Assist in the development, implementation, and ongoing monitoring of Key Performance Indicators (KPIs) for revenue cycle processes
  • Manage day-to-day relationships with insurance network representatives to prioritize timely resolution of outstanding claim issues.
  • Project work including participating on hospital committees, developing improvement plans, etc.
Required Education and Experience

Required Education: Bachelor’s degree required.

Required Experience:

Five years of healthcare experience with demonstrated management responsibilities. 

Preferred Education, Experience & Cert/Lic


Preferred Education: Masters preferred. Degree in Healthcare Management or Business preferred.


Preferred Experience: Significant leadership experience.

Additional Technical Requirements
  • Ability to analyze and interpret complex data. 
  • Skill in exercising initiative, judgment, problem solving planning, organizing and decision making. 
  • Ability to develop and maintain effective relationships with clinical and administrative staff, patients and the public. 
  • Ability to communicate effectively.
  • Knowledge of medical coding, compliance and health insurances as well as billing, reimbursement requirements and government regulations as related to healthcare organizations.  


All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.


Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products or nicotine in any form and a negative nicotine screen (the latter occurs after a job offer).


Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.


VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.


CHOP Careers Contact 

Denise Cundo

Human Resources Manager

Children's Surgical Associates




Nearest Major Market: Philadelphia

Job Segment: Medical, Patient Care, Physician, Surgery, Medical Coding, Healthcare