Associate Director Stewardship

Philadelphia, PA, US, 19104

Location: LOC_HOME-Home/Remote Office Location 

Req ID: 132816

Shift: Days

Employment Status: Regular - Full Time 

Job Summary

Implement and assess a comprehensive and strategic program for stewardship of donors at the major giving level ($100K-$4,999,000).

Job Responsibilities

  • Under the strategic direction of the Director, Donor Relations and Stewardship, work in partnership with Executive Events, Individual Giving, Corporate and Foundation Relations, Campaign and Strategic Initiatives, and the Donor Relations teams to develop and implement comprehensive and strategic stewardship programs for major giving level donors. 
  • In partnership with the Individual Giving and Corporate and Foundation Relations teams and other relevant teams, develop and act as the project manager for individualized engagement plans for donors at the major gifts level, including ensuring that plans are appropriately coded in the database and are implemented in a timely and effective manner; developing criteria for measuring plan success; tracking results with established goals; and advising leadership toward ongoing success. 
  • Compose and oversee the production and distribution of template-based annual endowment and other stewardship reports for major gifts donors, including gathering information from internal partners, writing and preparing reports in print and/or electronic formats, and other tasks related to reporting. 
  • In conjunction with the Executive Correspondence Writer and under the strategic direction of the Director, Donor Relations and Stewardship, determine and implement appropriate standard acknowledgement processes for major gifts donors, including determining format and audience, drafting, producing and managing distribution of primarily template-based correspondence, and ensuring proper tracking in the donor database. 
  • In partnership with the Campaign and Strategic Initiatives team, administer processes related to donor recognition opportunities for major giving donors, including but not limited to physical and virtual signage and donor listings.
  • Under the guidance of the Director, Donor Relations and Stewardship, evaluate major giving stewardship and donor relations programming to ensure effectiveness, making recommendations for improvements.
  • Play a key role in the Foundation’s engagement an stewardship activities, including working with Hospital and Foundation partners to create impact pieces for donors (such as ThankView videos and Ovrture publications), partnering with the Foundation’s events teams on stewardship events focused at the major gifts level, and helping to pan and execute the annual Thank-A-Thon, along with other initiatives designed to foster a culture of gratitude
  • Contribute to regular brainstorming on innovative, unique, and personalized stewardship experiences.

Required Education and Experience

  • Bachelor’s Degree required with at least five (5) years of experience in donor relations and stewardship and/or frontline fundraising 

Preferred Education, Experience & Cert/Lic

Preferred Experience: Experience working within a healthcare advancement setting preferred

Additional Technical Requirements

  • Extensive, high-level writing, editing and proofreading skills; thorough knowledge of grammar and usage, AP Style.
  • Self-motivated and self-directed with ability to work effectively as a member of a team and independently. 
  • Knowledge of fund-raising principles.
  • Microsoft Office skills, including Word, Excel and Outlook required.
  • A sincere appreciation for people and how they are each uniquely motivated.
  • Poised and engaging, empathetic communications style based on natural warmth and enthusiasm.
  • Fast-paced and results oriented with the ability to work in a timely manner with multiple deadlines and competing requirements.
  • Strong written, presentation, verbal, organizational, and interpersonal skills; demonstrated ability to relate well to individuals from diverse backgrounds.
  • Demonstration of good judgement, professionalism and the highest standards of ethical conduct.
  • Familiarity with fundraising databases; experience with Salesforce a plus
  • Familiarity with ThankView and Ovrture platforms a plus, but not required

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products.

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 




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