RN-Nurse Manager - Outpatient - Pennsylvania

Chalfont, PA, US, 18914

Job Type: 

S-BUCKS CT - Bucks County Specialty Care Req ID: 27401

Shift: Days

Employment Status: AF - Active - Regular - Full Time 

Job Summary

In partnership with Ambulatory leadership, provide strategic leadership to nursing staff in all areas of responsibility in order to assure delivery of safe, efficient, cost effective, nursing care to patient/families.  The nurse manager will work collaboratively with a second nurse manager, Ambulatory Nursing, to provide leadership for the Care Network, Primary Care, Specialty Care Centers and Specialty Care Practices in both PA and NJ.

Job Responsibilities
  • Establishes and maintains effective collaborative partnerships with ambulatory leadership (directors, managers, medical directors) with the goal of improving patient care and safety.
  • Establishes a strategy that focuses on the changing need of clinical practice in the ambulatory network. Aligns that strategy with the nursing department and overall hospital strategy.
  • Partners with the ambulatory medical leadership to identify and review patient safety issues. Is accountable for the RCA or ACA process in response to a safety event. 
  • On an ongoing basis is present in the ambulatory environment, including rounding in all ambulatory sites. Communicates any observations or findings from those rounding experiences to the site manager/director for that area.
  • Provides leadership for the ambulatory nursing leadership group (Lead Nurses). Communicates any updates and clinical practice changes in a timely fashion. Leads monthly ambulatory nursing (Lead Nurse) meetings.
  • Establishes an environment of shared decision making. Sets a standard for nursing and inter-professional shared governance.
  • Sets a standard for the orientation process for all clinical staff in the ambulatory network. Partners with the practice managers and directors on retention strategies.
  • Participates/collaborates to identify annual clinical area based quality improvement initiatives that result in a measurable impact on quality, cost and resource utilization 
  • Leads interdisciplinary clinical initiatives to reach optimal clinical outcomes while preserving and/or improving quality and decreasing cost.
  • Creates an environment which is blame free, a spirit of appreciative inquiry. Promotes team building and colleague development
  • Fosters an environment of professional development for all staff in the network. 
  • Represents Ambulatory Nursing Leadership at a variety of venues including: Nurse Manager meeting, DON/NM meeting, and Patient safety Committee, Unit Leader Partners.
Required Licenses, Certifications, Registrations
RN - PA & NJ (Current License)
Required Education and Experience

Required Education: Graduation from an ACEN and/or CCNE accredited school of nursing or college. Master’s Degree in Nursing, Business, or Management required. Either undergraduate or graduate degree must be in nursing.


Required Experience:

  • Three – five years of progressive leadership experience.
  • Demonstrated skills in human relations, human & material resource management.
  • Evidence of ability to provide exceptional clinical and administrative nursing leadership.
Additional Technical Requirements
  • Demonstrates high standards of professionalism by maintaining professional image in all activities.
  • Ability to be present in the ambulatory setting for a minimum of 60% of required work hours.  Additional 40% of time will be dedicated to meetings and required follow-up.
  • Critical thinking/analytic abilities/problem solving skills.
  • Short and long term planning and organizational skills.
  • Excellent verbal and written communication skills.
  • Ability to influence/Change agent.
  • Conflict management.
  • Adaptability.
  • Self-motivation, goal oriented.
  • Colleague development.
  • Organizational sensitivity, resiliency and flexibility.


Computer Competency

  • Basic use of a computer (mouse, keyboard, printer, USB ports).
  • Basic use of Microsoft Office (Word processing, spreadsheets, presentations and Skype).
  • Web browsing, intranet search, document access.
  • Use of shared network file space.
  • Basic use of patient facing technology. (e.g. IV pumps, point of care devices, CR monitors).
  • Navigation and use of clinical communication systems.


Information Literacy

  • Determines the nature and extent of clinical information needed and uses the appropriate technology to access it.
  • Accesses needed information effectively and efficiently.
  • Evaluates information and its sources critically and appropriately incorporates it into clinical practice.
  • Evaluates outcomes of the use of information.


Information Management Literacy

  • Navigation of the electronic health record system.
  • Ability to locate and review specific patient data in various clinical information systems.
  • Effectively uses clinical decision support tools.
  • Understands policies and procedures, confidentiality, security, and privacy regulations regarding the use of clinical information systems.
  • Ability to collect clinical data using quality improvement tools.

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products or nicotine in any form and a negative nicotine screen (the latter occurs after a job offer).

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 

Phone: 866-820-9288




Nearest Major Market: Philadelphia

Job Segment: Nursing, Medical, Information Systems, Patient Care, Nurse Management, Healthcare, Technology